[Mudd3r]

Hey people, how are you? Look, they gave me a blackberry q10 SQN100-5, it turns out that this phone belonged to my aunt and it was already used (she had WhatsApp, she hadn't used it since 2017 because they gave her a better phone). So I formatted everything and I wanted to put playstore to install social networks and whatsapp, but I needed the OS for that (10.02 at least), so I wipe my blackberry q10, I installed the OS 10.02.1.1927 and it works , but I notice that important applications are missing (such as music, video, story maker, application manager ... Applications that should be pre-installed by themselves), why does that happen? With all this, the phone works anyway, I can even call and send messages, link my blackberry ID and format it again, but I cannot, for example, change the wallpaper (it does not change) or anything, I wanted to install the latest OS (like 10.3.1.997) but when I run the autoloader of said OS, it doesn't finish installing and at the end it throws "Error: Failed to load Images. Error: Security error". So I can only install that operating system for you, I would greatly appreciate your prompt reply, Thanks in advance!

[brookie229]

Hey people, how are you? Look, they gave me a blackberry q10 SQN100-5, it turns out that this phone belonged to my aunt and it was already used (she had WhatsApp, she hadn't used it since 2017 because they gave her a better phone). So I formatted everything and I wanted to put playstore to install social networks and whatsapp, but I needed the OS for that (10.02 at least), so I wipe my blackberry q10, I installed the OS 10.02.1.1927 and it works , but I notice that important applications are missing (such as music, video, story maker, application manager ... Applications that should be pre-installed by themselves), why does that happen? With all this, the phone works anyway, I can even call and send messages, link my blackberry ID and format it again, but I cannot, for example, change the wallpaper (it does not change) or anything, I wanted to install the latest OS (like 10.3.1.997) but when I run the autoloader of said OS, it doesn't finish installing and at the end it throws "Error: Failed to load Images. Error: Security error". So I can only install that operating system for you, I would greatly appreciate your prompt reply, Thanks in advance!

Maybe @conite would be good enough to supply you with the latest autoloader. I seem to have lost my link.

Oh and when you update the OS just go here with the native browser: https://www.whatsapp.com/android/ , download and install. You don't need anything else for WA.

[brookie229]

Hey people, how are you? Look, they gave me a blackberry q10 SQN100-5, it turns out that this phone belonged to my aunt and it was already used (she had WhatsApp, she hadn't used it since 2017 because they gave her a better phone). So I formatted everything and I wanted to put playstore to install social networks and whatsapp, but I needed the OS for that (10.02 at least), so I wipe my blackberry q10, I installed the OS 10.02.1.1927 and it works , but I notice that important applications are missing (such as music, video, story maker, application manager ... Applications that should be pre-installed by themselves), why does that happen? With all this, the phone works anyway, I can even call and send messages, link my blackberry ID and format it again, but I cannot, for example, change the wallpaper (it does not change) or anything, I wanted to install the latest OS (like 10.3.1.997) but when I run the autoloader of said OS, it doesn't finish installing and at the end it throws "Error: Failed to load Images. Error: Security error". So I can only install that operating system for you, I would greatly appreciate your prompt reply, Thanks in advance!

Oh - found the link https://mega.nz/folder/ERomDKaT#YYXwe5p2bUlm_4VW5VfTtw

Choose the Q10 zipped file ONLY. Download to a PC. Extract the file. Plug your Q10 in and run the file.

[conite]

Hey people, how are you? Look, they gave me a blackberry q10 SQN100-5, it turns out that this phone belonged to my aunt and it was already used (she had WhatsApp, she hadn't used it since 2017 because they gave her a better phone). So I formatted everything and I wanted to put playstore to install social networks and whatsapp, but I needed the OS for that (10.02 at least), so I wipe my blackberry q10, I installed the OS 10.02.1.1927 and it works , but I notice that important applications are missing (such as music, video, story maker, application manager ... Applications that should be pre-installed by themselves), why does that happen? With all this, the phone works anyway, I can even call and send messages, link my blackberry ID and format it again, but I cannot, for example, change the wallpaper (it does not change) or anything, I wanted to install the latest OS (like 10.3.1.997) but when I run the autoloader of said OS, it doesn't finish installing and at the end it throws "Error: Failed to load Images. Error: Security error". So I can only install that operating system for you, I would greatly appreciate your prompt reply, Thanks in advance!

Latest autoloader:

https://mega.nz/file/RJJWTTzT#USoRTN...Bcej8X1VLRT6NU

[Mudd3r]

¡Thanks people for your help me! But, ¿You dont have that loader but in Mediafire or something? Anyway, ¡Gee thanks!

[conite]

¡Thanks people for your help me! But, ¿You dont have that loader but in Mediafire or something? Anyway, ¡Gee thanks!

Nope. Just use another PC browser if you're having trouble.

[joeldf]

Hey people, how are you? Look, they gave me a blackberry q10 SQN100-5, it turns out that this phone belonged to my aunt and it was already used (she had WhatsApp, she hadn't used it since 2017 because they gave her a better phone). So I formatted everything and I wanted to put playstore to install social networks and whatsapp, but I needed the OS for that (10.02 at least), so I wipe my blackberry q10, I installed the OS 10.02.1.1927 and it works , but I notice that important applications are missing (such as music, video, story maker, application manager ... Applications that should be pre-installed by themselves), why does that happen? With all this, the phone works anyway, I can even call and send messages, link my blackberry ID and format it again, but I cannot, for example, change the wallpaper (it does not change) or anything, I wanted to install the latest OS (like 10.3.1.997) but when I run the autoloader of said OS, it doesn't finish installing and at the end it throws "Error: Failed to load Images. Error: Security error". So I can only install that operating system for you, I would greatly appreciate your prompt reply, Thanks in advance!

Others will help you get the latest OS going, which is up to 10.3.3.xxxx, BTW.

The reason you were missing apps with the OS you tried is because that was a “Developer" OS. Those were purposely cut back on features for app developers to test their apps on. It isn't made for regular use. I'm surprised BlackBerry still has that developer site up because I know Google will pull that site up first, or very early, when searching. Try to avoid that next time.

Whatsapp will work with a download directly from the BB10 browser. Google Play does not work on BB10 by itself, and the Cobalt patched Play Store method is very old (although some still use it).

Many other social media apps have problems or outright won't work with BB10 because the Android runtime is forever stuck at 4.3 Jelly Bean. While Google Play Services technically still supports Jelly Bean, many apps don't.

[Mudd3r]

OMG THAAANKS, Now i'm know why is happen that:9. But I have another problem, I trie to update with the autoloader and give me this error, and is flashing 6 red lights, the eror is "Error: Failed to load images. Error: Security error", the loader was download succesfully and he charges everything but when he finish in 100% he give me that error, ¿How do I fix it? And thaaanks for your tips n.n

[conite]

OMG THAAANKS, Now i'm know why is happen that:9. But I have another problem, I trie to update with the autoloader and give me this error, and is flashing 6 red lights, the eror is "Error: Failed to load images. Error: Security error", the loader was download succesfully and he charges everything but when he finish in 100% he give me that error, ¿How do I fix it? And thaaanks for your tips n.n

Run the autoloader again. Try another cable and USB port.

[Mudd3r]

I'm try it but it give me the same error u.u I executed as Admin and nothing:/ the only OS it works it is 10.02 and doesnt work cuz dont have applications for regular use:/

[Mudd3r]

Oh, I almost forget it, I wipe the phone before install any OS, and doesnt work with the latest loader u.u

[conite]

Oh, I almost forget it, I wipe the phone before install any OS, and doesnt work with the latest loader u.u

You don't need to wipe anything first or after. The autoloader does everything that's needed.

Maybe a bad download? Check the hash:

MD5: BA16EC5A1405611897CA04473C6160A7
SHA1: 56FCA640C73F9ED042B6DD29C719F1F43FCEA1C9
SHA256: 1CD4D70FE2FD0EBC7155D54DEEB6CC4B45CC74B75DCA76305A 6FE6FFD7CEC1E4

[Mudd3r]

¿Where I check that bro?

[conite]

¿Where I check that bro?

Just run the downloaded file through a hash program and compare to the list.

[Mudd3r]

Ok bro I got it, these are the dates what the hashcheck.dll give me
Nombre: Q10_10.3.03.3216_SQN100-1-2-3-4-5.exe
CRC-32: 7b41406b
MD4: f583f4fcb831a915dd451107c9406ad3
MD5: ed470136002e020818e139c62223dd71
SHA-1: f34cfadf3acd1b5ff77fb4e99ad9c7ab8f76be52

[conite]

Ok bro I got it, these are the dates what the hashcheck.dll give me
Nombre: Q10_10.3.03.3216_SQN100-1-2-3-4-5.exe
CRC-32: 7b41406b
MD4: f583f4fcb831a915dd451107c9406ad3
MD5: ed470136002e020818e139c62223dd71
SHA-1: f34cfadf3acd1b5ff77fb4e99ad9c7ab8f76be52

But you have to check the file you actually downloaded - not the unzipped exe file.

[Mudd3r]

Oooh I got it bro:
Nombre: Q10_10.3.03.3216_SQN100-1-2-3-4-5.7z
CRC-32: c7f55471
MD4: 44ab842272ed6ff1c9a6a769c616622f
MD5: ba16ec5a1405611897ca04473c6160a7
SHA-1: 56fca640c73f9ed042b6dd29c719f1f43fcea1c9
This?

[conite]

Oooh I got it bro:
Nombre: Q10_10.3.03.3216_SQN100-1-2-3-4-5.7z
CRC-32: c7f55471
MD4: 44ab842272ed6ff1c9a6a769c616622f
MD5: ba16ec5a1405611897ca04473c6160a7
SHA-1: 56fca640c73f9ed042b6dd29c719f1f43fcea1c9
This?

So the numbers match. Looks like a good download.

All I can suggest is to try again with a different cable and USB port.

[Mudd3r]

Alright bro, I will give a try, anything I will get comment in this forum, ¡Really thanks for your help! n_n

[Mudd3r]

Bro I try in another ports and different cable, but the only port where recognize my device is the port USB 2, the other ports doesnt connect (I mean, when the device has a OS the other ports recognize the device, but when I execute the loader, the only port where it works is the USB port 2). Try it in another computer or what?

[conite]

Bro I try in another ports and different cable, but the only port where recognize my device is the port USB 2, the other ports doesnt connect (I mean, when the device has a OS the other ports recognize the device, but when I execute the loader, the only port where it works is the USB port 2). Try it in another computer or what?

You should try it on another computer, yes. Don't forget you'll need to install the drivers (only) that came with BlackBerry Link.