1. Irina Enevska's Avatar
    Hey,
    So I updated my OS but ever since when somebody is calling me or texting me, whatever, my phone rings way more quietly than before.
    I went to "Settings" the volume is on it's higher level ... nothing different. When I play music, though, the sound is awesome. But seriously I can't hear my phone when rings... this is ridiculous.
    Is there anybody with the same problem or it's just me?

    Posted via CB10
    03-07-15 12:37 PM
  2. mattoos's Avatar
    Hi, am experiencing the same issue after updating my Q10 device with 10.3.1 software, the ring tone, notifications sound have gone down and many a time not audible. Can someone explain?

    Posted via CB10
    03-07-15 01:19 PM
  3. MrDoreth's Avatar
    Hey,
    So I updated my OS but ever since when somebody is calling me or texting me, whatever, my phone rings way more quietly than before.
    I went to "Settings" the volume is on it's higher level ... nothing different. When I play music, though, the sound is awesome. But seriously I can't hear my phone when rings... this is ridiculous.
    Is there anybody with the same problem or it's just me?

    Posted via CB10
    http://forums.crackberry.com/blackbe...roblem-999727/
    03-07-15 01:19 PM
  4. Golden_Firefly's Avatar
    It's a known issue and BlackBerry is working on it. So far we can only wait for the next update.
    Also suggest you to check volume settings for a notification profile you are using. Go to notifications / tap on the profile (normal, for example) / select customize app notifications / select the application and tap override profile volume. Then set volume slider to a maximum level. This helped me, but notification volume is still quieter, than on 10.2 OS.

    Posted via my Black Q10
    03-07-15 01:29 PM
  5. schtompi's Avatar
    03-07-15 02:21 PM
  6. Irina Enevska's Avatar
    Ugh... The next update will be at least after 5 months... Thank you about the information, I was looking for 10.3. bugs before updating but I saw only positive comments, guess my digging didn't do me good.
    Anyway, hope that soon we'll have normal notifications without bothering about the sound

    Posted via CB10
    03-07-15 04:48 PM
  7. Bob Sherman's Avatar
    I have seen that they have stopped anymore official 10.3 updates for Q10 and Z10's because of the problems.
    03-08-15 11:26 AM
  8. MrDoreth's Avatar
    I have seen that they have stopped anymore official 10.3 updates for Q10 and Z10's because of the problems.
    Oh dank that's bummer

    Posted via CB10
    03-08-15 12:44 PM
  9. Irina Enevska's Avatar
    What?! This is really ridiculous if it's true, because they're leaving us with OS which have problems instead of fixing them...

    Posted via CB10
    vberry420 likes this.
    03-11-15 02:31 AM
  10. mhg0157's Avatar
    Not sure if people here are aware of it, but this latest OS release fixed the quiet notifications issue, and probably some other issues as well.
    mushroom_daddy likes this.
    03-14-15 10:43 PM
  11. mushroom_daddy's Avatar
    Not sure if people here are aware of it, but this latest OS release fixed the quiet notifications issue, and probably some other issues as well.
    Please confirm the version of 10.3.x that has fixed the low volume notifications bug on the Q10.
    It would be great if the CB Q10 community could confirm that this is no longer an issue in 10.3.x updates

    Posted via CB10
    03-15-15 06:04 AM
  12. AnandTaipan's Avatar
    The volume problem was an issue for me. Used the overdue profile volume going thru each app and contact to adjust. Meanwhile the problem of a flickering screen can be irritating. Passport specifically faces this issue.

    Posted via CB10
    03-15-15 06:15 AM
  13. mushroom_daddy's Avatar
    KB36755 has been updated, it now advises: Update the smartphone to BlackBerry 10 OS version 10.3.1.2558 or later.
    http://www.blackberry.com/btsc/KB36755

    Can any Q10 users confirm that this has fixed the low volume notifications bug?

    Posted via CB10
    03-15-15 06:16 AM
  14. Warios's Avatar
    KB36755 has been updated, it now advises: Update the smartphone to BlackBerry 10 OS version 10.3.1.2558 or later.
    KB36755-After upgrading BlackBerry 10 OS to version 10.3.1 the volume for notifications is noticed to be significantly lower than in the previous version

    Can any Q10 users confirm that this has fixed the low volume notifications bug?

    Posted via CB10
    Yes , its fixed .
    mushroom_daddy likes this.
    03-15-15 07:01 AM
  15. mhg0157's Avatar
    Yep, 2558 has fixed the low notifications.

    Posted via CB10
    03-16-15 02:54 AM

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