1. tommynap01's Avatar
    I just got my q10 and im trying to purchase some apps from blackberry world. The free apps i install with no problem. When i go to purchase an app i put all my info in it and click purchase then i get this message "there were problems completing this purchase. Please select a different payment method". All my info is correct. Does anyone know how i can correct this problem. Thank u
    09-24-13 05:50 PM
  2. Anonymous94587689's Avatar
    Check your payment options ....

    Settings\payment options

    Also see http://www.blackberry.com/btsc/KB26621
    You could also try for a PC or MAC ...
    09-24-13 05:57 PM
  3. tommynap01's Avatar
    I did. The message still comes up
    09-24-13 06:26 PM
  4. treaker's Avatar
    I selected the pay through carrier and it just gets added to my bill . If you are using a credit card, that message means the card is over your limit and it will not work.

    Posted via CB10
    09-24-13 06:38 PM
  5. vulfadli's Avatar
    Having this issue as well. Help! I've added payment options for BlackBerry in paypal under pre-approved. But I'm still getting this error.

    Posted via CB10
    10-01-13 06:23 AM

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