View Poll Results: Which best describes your Q10 situation, in terms of time owned and problems experienced.

Voters
117. You may not vote on this poll
  • Less than 3 months, double-typing

    15 12.82%
  • Less than 3 months, other keyboard problem

    4 3.42%
  • More than 3 months, double-typing

    41 35.04%
  • More than 3 months, other keyboard problem

    7 5.98%
  • Less than 3 months, no keyboard problems

    17 14.53%
  • More than 3 months, no keyboard problems

    39 33.33%
Multiple Choice Poll.
04-27-15 03:22 AM
107 ... 345
tools
  1. double_fault's Avatar
    I got my Q10 in July 2013 and sometime between 6 months to a year it started the double typing. I put up with it and lived with it for several months. I finally put it away back in January 2015 and switched to a Q5 that I had picked up as a backup. I'm really glad I did because I actually like the Q5 better.

    A premium business phone like the Q10 shouldn't have a malfunctioning keyboard. Totally unacceptable.

    Posted via CB10
    04-24-15 08:04 PM
  2. punbb's Avatar
    Omg people, just replace your keypad. I don't understand why people just won't do that. It's not a software problem. No sympathy for you folks who refuse to replace the keypad. I did back in February and all is good.

    Posted via CB10
    04-25-15 07:39 AM
  3. Halifax Guy's Avatar
    Hi All
    Along time ago, before Microsoft Windows, when most of us were using an operating system on our PCs called DOS, one of the first things you would see load up was something called Debounce load up as part of the drivers.
    It was pretty fundamental because if you disabled it (I did to squeeze out the maximum amount of memory possible), you would get double-typing ALL the time, especially with some of the older keyboards. The older the keyboard, the worse it got....
    Its now embedded into all main operating systems which supports a physical keyboard apart from the poor Blackberry Q10! They must have wasted so much money on this!
    Software update is cheap and practical way to solve..
    That would be a great solution, IF it was a software issue instead of the hardware issue that plagues the physical keyboard of the Q10.

    Posted using 10.2.1, thankfully not 10.3.1
    04-25-15 09:08 AM
  4. mf1982's Avatar
    That would be a great solution, IF it was a software issue instead of the hardware issue that plagues the physical keyboard of the Q10.

    Posted using 10.2.1, thankfully not 10.3.1
    The software compensates for the hardware. It programs the phone to not double type by ignoring quick double presses.

    They could make it a user adjustable function for those incredibly easy quick typers who feel it slows them down.

    Posted via CB10
    04-25-15 10:25 AM
  5. Tatwi's Avatar
    Had this Q10 since fall 2014 and it has been double typing since it was brand new out of the box. Bought it from a Rogers store and it was in a sealed box that I opened, so it's not like it was abused before I received it. It is a version 001 - must have sat around in storage for ages before I bought it lol...

    Double typing, it's real.
    04-25-15 02:14 PM
  6. mf1982's Avatar
    Omg people, just replace your keypad. I don't understand why people just won't do that. It's not a software problem. No sympathy for you folks who refuse to replace the keypad. I did back in February and all is good.

    Posted via CB10
    I had at least 3 Q10 keyboards replaced. My device was only about a year and a half old before I moved on to the Passport. You just get sick of having it done.

    I got the keyboard replaced in October 2013, by February it started double typing again. I sent the device back in for replacement in April 2014. BlackBerry sent me a new device that started to double type again in May 2014. I sent that back and got my original back. It started again in October 2014. I moved to the Passport in December 2014 with the double typing still on my Q10.

    I'd have to pay to get the keyboard replaced before selling it, so it sits in a drawer now. My eyes and confidence aren't there to try the repair myself and after paying to get it done, it won't be worth the cash I get back.

    My Passport also started double typing when I went to 10.3.1. I'm back on PassportSQW100-1/10.3.0.1418 and no double typing. Seems like on the Passport it may be a software problem where as on the Q10 it was hardware.

    It may be hardware on the Passport too, but I need more time to play with 10.3.0 to be sure.

    Posted via CB10
    04-26-15 12:53 PM
  7. anon(9397048)'s Avatar
    My second-hand Q10 has had no keyboard problems so far, and the previous owner didn't have any issues either.
    04-27-15 03:22 AM
107 ... 345

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