1. miguel11691's Avatar
    just received my Q10 and It wasn't sealed as claimed and of course it doesn't have warrenty... the os is 10.3.2.5XX ... I'm getting sim card error but it works on my other phones... I read that installing the newer OS fixes this issue... is that true... or should I file a paypal claim for malfunctioned device... bought it on swappa.com
    04-11-16 08:47 PM
  2. berry1977's Avatar
    File and claim for faulty phone.
    04-11-16 09:23 PM
  3. Halifax Guy's Avatar
    File a claim for a defective device. Quickly.

    Posted using a Q10, 10.3.2.2474.
    04-12-16 07:41 AM
  4. moyah8's Avatar
    File a claim and escalate.

    IF you decide to keep, then the phone will need to be repaired at a phone shop, as what had happened is the sim pins have become damaged. This normally happens when the tray is used with a SIM adaptor and then removed. I had exactly the same thing happen to a Q10 I had. Cost me 35 to have repaired.



    Posted via CB10 on my ClassicSQC100-1/10.3.2.2876
    Paul Callahan likes this.
    04-12-16 10:59 AM
  5. Paul Callahan's Avatar
    just received my Q10 and It wasn't sealed as claimed and of course it doesn't have warrenty... the os is 10.3.2.5XX ... I'm getting sim card error but it works on my other phones... I read that installing the newer OS fixes this issue... is that true... or should I file a paypal claim for malfunctioned device... bought it on swappa.com
    I agree with Moyah and the others since it's new.
    I damaged my tabs when using a sim card adapter.
    I realized this when I got an ATT Sim Card to try out and one of the metal contact/tabs broke.

    Ordered replacement part on Ebay and will try to fix it myself.

    Good Luck :-)

    Posted via CB10
    04-12-16 10:09 PM

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