1. James Maltman's Avatar
    My Q10 keeps restarting itself, it's generally when the phone is flat and yet I have checked the battery and it doesn't move around and still fits well. Any advice?

    06-09-14 12:34 PM
  2. Branta's Avatar
    If the restarts are associated with movement or vibration it could be a hardware defect requiring a replacement phone.
    06-09-14 12:37 PM
  3. dblekberi's Avatar
    It is because of the battery , put the piece of paper under backdoor and u ll see that the problem is solved

    06-09-14 01:24 PM
  4. James Maltman's Avatar
    Thanks, I have tried that so we'll see how it goes. I may just order a new phone anyway as it is very annoying!
    06-09-14 02:37 PM
  5. robsteve's Avatar
    Try a new battery. It cured a reboot problem I was having. Mine would reboot when the phone was woken up or removed from the Holster.

    Posted via CB10
    06-09-14 06:04 PM
  6. clem685's Avatar
    Posted via CB10
    06-11-14 11:10 AM
  7. Hup55's Avatar
    Mine just did the same thing today for the first time. It's from the battery loosing contact. As mentioned put a business card on the inside. Fixes issue makes it more snug.

    Posted Via my ? Q10 ?
    06-11-14 02:26 PM
  8. dmh2321's Avatar
    What about when the Q10 does a hard reboot? As my phone boots back up after an unintended reboot, the tutorial screens pop up, and all my folders have disappeared, leaving me with 8 screens of apps. I quit using my Q and only use my Z10 now because of how often this started occurring.

    Posted via CB10
    06-11-14 10:12 PM

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