1. CrackBerry Question's Avatar
    When i bought my Q10 everything was functioning well until 3months later it started requiring WiFi for even the most basic tasks it.

    Every time I add a new number in my contacts the person's name doesn't appear when their calling.

    2ndly after adding a new number, that same number does not appear on my whatsapp contacts unless i refresh contacts when using connected to WiFi(imagine the girls on my list still waiting for my whatsapp text)...

    3rdly without a WiFi connection I cannot: change my whatsapp profile picture, receive whatsapp voice calls, create or exit a whatsapp group, block a whatsapp contact but I can chat normally... Also many of my android apps have a tendency of freezing or totally stop working which requires me to exit & re-open them again.

    The list is endless, please help me fix my phone before i sell it over problems that can be easily solved- JD
    10-09-15 06:48 AM
  2. tex3523's Avatar
    Maybe simple> settings> network and connections > mobile network ensure data services are on.

    If you look at your service in the upper right of the screen. You have data if the letters are capitalized. " 4GLTE". Means I do have data. "4glte". Means I don't. (verizon).

    If you don't have data when WiFi off and you are paying for it. Call your carrier. Something is messed up.

    Posted from my awesome Q10
    mighthor likes this.
    10-09-15 07:18 AM
  3. JayDumza's Avatar
    The data services are On always but I still encounter the same problem. I visited a phone technician who advised me to get it "Flashed" more like resetting & erasing everything in it
    10-19-15 11:18 AM

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