[rishabharora]

The mapmyindia customer care told me that BlackBerry has asked them to open the service for selected pins (regional based)......

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[hrishikesh2]

This is incorrect information, as anybody can download it in India region.

Posted via CB10

Anybody can download it. But not use it. BB fones bought outside india will give error- this device is not authorised to use this service.
And i am not claiming anything. This is the official reply of MMI to my query.

[vikin]

Guys I really hope, they come up with a better solution #ASAP ,

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[cjterminator]

Anybody can download it. But not use it. BB fones bought outside india will give error- this device is not authorised to use this service.
And i am not claiming anything. This is the official reply of MMI to my query.

Did you try getting BlackBerry side of story from their customer service?

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[raino]

Did you try getting BlackBerry side of story from their customer service?

I don't see what exactly that would prove? Why would MMI want to limit its customer base willingly?

[vikin]

@raino obviously manh,,, why? Why? Why?

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[rishabharora]

Ok.. Now, I got in touch with BlackBerry and here is what they said...

Hello,

In response to your request, the following course of action has been provided.

If you have any questions concerning this request, please reply to this email within the next three (3) business days.

Details:
BlackBerry Q10 - The customer is unable to use the "My Map India" application on the device.

Resolution:
Advised the customer that the restriction on the software was imposed by Map My India, not by BlackBerry, as stated in the press release. We have no say on what restrictions are imposed by a Third-Party company.

BlackBerry Customer Support Center
1-877-255-2377 (North America Toll Free)
0808 100 7466 (Toll Free UK Only)
+44 1753 558400 (Outside UK)
1-519-888-6181 (Worldwide)
[email protected]

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[raino]

So according to BB, it's MMI that did this? How come?

[cjterminator]

Well this makes complete sense, why would BBRY want to restrict any third party app? I also don't understand why MMI has restriction. I think this response needs to go back to MMI.

Ok.. Now, I got in touch with BlackBerry and here is what they said...

Hello,

In response to your request, the following course of action has been provided.

If you have any questions concerning this request, please reply to this email within the next three (3) business days.

Details:
BlackBerry Q10 - The customer is unable to use the "My Map India" application on the device.

Resolution:
Advised the customer that the restriction on the software was imposed by Map My India, not by BlackBerry, as stated in the press release. We have no say on what restrictions are imposed by a Third-Party company.

BlackBerry Customer Support Center
1-877-255-2377 (North America Toll Free)
0808 100 7466 (Toll Free UK Only)
+44 1753 558400 (Outside UK)
1-519-888-6181 (Worldwide)
[email protected]

Posted via CB10

Posted via CB10