1. miguy's Avatar
    I have a verizon blackberry Q10. Just got it a month ago. Love the phone and everything was going well, but now something is wrong with the battery... it's draining very quickly. I'll charge the phone fully in the evening, then go to bed. In the morning, the battery icon is red and it's ready to die.

    How can I troubleshoot this? Is there a battery app that will tell me what is draining it? Also I did an OS update for verizon about a week or so ago, roughly when I noticed the problem. I am not sure if they are connected but it would make sense, however I did some research on here and no one else is complaining about a battery link with the new verizon update (10.1.0.4189)

    Please help!
    09-17-13 09:10 AM
  2. Festal's Avatar
    Do you have any Sideloaded apps?

    C001230B6 New wallpapers for your BB10 device
    09-17-13 10:14 AM
  3. Alex Keb's Avatar
    Must be an app that is draining battery. Start un installing all non essential apps. If that doesn't work try reloading the OS and see if that stop rapid battery drain. If that doesn't work either ask your carrier to swap your battery.

    Posted via CB10
    09-17-13 11:37 AM
  4. miguy's Avatar
    Thanks for the advise. I uninstalled some stuff and will check it out and monitor. It might have been an IP camera viewer I had on there.

    Is there a way to see what app is draining the battery?
    09-17-13 05:19 PM
  5. Saberhagen's Avatar
    Thanks for the advise. I uninstalled some stuff and will check it out and monitor. It might have been an IP camera viewer I had on there.

    Is there a way to see what app is draining the battery?

    I think you can use Battery Guru for that, maybe.
    09-17-13 05:25 PM

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