1. jissh's Avatar

    Just upgraded to the Q10 in the lat few day. I have 2 email account on my BB, one is Gmail the other is is setup as IMAP. The account i'm having trouble with is the IMAP one. I can change the notifications for email but but it only effect the GMail account.When a email is received on IMAP those setting dont work it vibrate or play any ringtone.

    How do I fix this?
    02-27-15 11:52 PM
  2. altaf.s's Avatar
    just delete your accounts and restart the phone and setup your accounts again.
    02-28-15 01:06 AM
  3. jissh's Avatar
    Removed both, restarted device, added only my imap account. Still the same. I get the email, shows it in the hub and led flashes> Will not vibrate or play the ringtone
    02-28-15 02:01 AM
  4. jissh's Avatar
    i uninstalled the facebook and my banking app. seems to have fixed it. not sure which onecwas the issue yet
    decoy7 likes this.
    02-28-15 02:32 AM
  5. djsvet's Avatar
    FYI, the Gmail account is also IMAP

    Posted via CB10
    02-28-15 11:34 AM

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