1. lanctot's Avatar
    When I open the notification it says:

    You need to update your account password for External.

    Than I open the thing to update password and it just loads and nothing never show up... the loading icon doesnt go away

    This notification comes like once a day or something
    06-17-14 09:58 PM
  2. Bla1ze's Avatar
    Weird.. someone else had this issue as well but it seemingly was never really figured out. - http://forums.crackberry.com/blackbe...al-hub-932607/. Any Android apps sideloaded?
    06-17-14 10:03 PM
  3. lanctot's Avatar
    Weird.. someone else had this issue as well but it seemingly was never really figured out. - http://forums.crackberry.com/blackbe...al-hub-932607/. Any Android apps sideloaded?
    I have 2 sideloaded apps that require passwords: Snap and Snapchat.

    Snapchat I am logged out at the moment and Snap I am logged in and there isnt any problem...
    06-17-14 10:12 PM
  4. montberry's Avatar
    Same problem here
    Getting every day this message

    Posted via CB10
    10-07-14 10:40 PM
  5. evodevo69's Avatar
    Same issue - had it with facebook, Blaq, and Whatsapp. All BlackBerry apps and all worked fine, passwords were fine, but I kept getting notifications to update their passwords but when you click on the open button, it takes you to account settings but never loads anything.

    Was very annoying and frustrating.

    I basically had to uninstall them and then reinstall to solve this issue.


    #Q10 #Gold #LimitedEdition #CB10
    10-07-14 10:47 PM
  6. montberry's Avatar
    Yeah I did the same but what is external?
    What do I have to uninstall? That's what I can understand

    Posted via CB10
    10-07-14 11:20 PM
  7. LoneStarRed's Avatar
    I get it for connection to my PC. On 10.3.0.1152. Z-10.

    " I do not think that word means what you think it means. "
    10-07-14 11:24 PM
  8. WGn199's Avatar
    I get this message for my GoPro app (which is side-loaded). However, I don't have it with me and haven't tried to do anything with the notification.

    What OS are you running?

    Curve 8300 --> Bold 9900 --> Z10 --> Z30 --> Q10 --> Passport
    10-07-14 11:24 PM
  9. anon(1852343)'s Avatar
    Get it only for whatsapp

    Q10 with Telus on 10.3.1.396
    10-07-14 11:25 PM
  10. WGn199's Avatar
    My guess was it has something to do with new Android run time. Maybe this will help clear things up:

    https://developer.android.com/about/...droid-4.3.html

    I am not a developer or programmer but may have something to do with Android running in a "restricted environment".

    I took a look at the section: If your app depends on accounts...

    Curve 8300 --> Bold 9900 --> Z10 --> Z30 --> Q10 --> Passport
    10-07-14 11:38 PM
  11. Leon Thiart's Avatar
    I get this daily for Candid, how do I get rid of it?

    Posted via CB10
    10-07-14 11:47 PM
  12. WGn199's Avatar
    I would like to give you a candid response, but I don't have one.

    Curve 8300 --> BlackBerry 9300 --> Bold 9900 --> Z10 --> Z30(x3) --> Q10 --> Passport
    10-08-14 04:08 AM
  13. SF71's Avatar
    Me too. Any thoughts? anyone?
    10-11-14 09:41 PM
  14. scorpio1984's Avatar
    I get it with one of my email accounts and twittly. At least twice a day i receive a notification about them and they always come in together

    Posted via CB10
    11-25-14 06:19 PM
  15. Viet Ton's Avatar
    I actually got this problem with the Live mail account in the HUB. The problem appears after sometimes without Internet connection and even when I got connected it doesn't go away.

    But since I got onto 10.3.1.1154, I have yet to see it again.

    Posted via CB10
    11-26-14 05:10 AM
  16. usuraj's Avatar
    I get the same issue on my IBM mail server. Had posted it on an internal forum in IBM and they came back saying it is an issue with IBM Traveler and nothing needs to be done. Once the server is up the msg disappears and the mails work fine. So far it has been working the msg pops up once in a while and then disappears after 10-30 mins.
    11-26-14 05:44 AM

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