10-16-13 02:14 PM
tools
  1. allbigg's Avatar
    allbigg
    i cant see my device in my blackberry link and i don't wanna use the factory reset.. what i do? anyone with the default software on start-up?
    10-15-13 10:39 PM
  2. tHe.iR1sH's Avatar
    tHe.iR1sH
    Hi Allbigg,

    Which model phone are you using and which version of Link?
    10-16-13 12:38 AM
  3. zocster's Avatar
    zocster
    Network Moderator
    Rebooting by holding the volume buttons until the blue BB logo shows up doesn't solve it?

    Sent from my Z10 using Tapatalk
    10-16-13 01:52 AM
  4. Cranky's Avatar
    Cranky
    Unplug pH from computer, uninstall Link, do not save user info. Reboot computer and reinstall Link.

    Posted via CB10
    10-16-13 03:50 AM
  5. willowbeast's Avatar
    willowbeast
    Originally Posted by Cranky
    Unplug pH from computer, uninstall Link, do not save user info. Reboot computer and reinstall Link.

    Posted via CB10
    Plus let windows look for and install any drivers.

    Posted via CB10
    10-16-13 04:19 AM
  6. tHe.iR1sH's Avatar
    tHe.iR1sH
    Hold on all. Let's ensure he is using the correct phone with the correct software before telling him to stop using a PC and relocate to the Moon.
    10-16-13 01:46 PM
  7. patmur2010's Avatar
    patmur2010
    Make sure link has firewall permission. I use Norton and I have to manually give blackberry link trusted status in my firewall settings.

    Then restart PC.

    Posted via CB10
    10-16-13 02:14 PM
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