I am unable to use BBM

I'm using q10 and I am unable to use BBM in my device, it says No blackberry data.
Pls help.

Hi. Can you explain more? Are you still using BIS in your country? BB10 does not need BIS to work.

You may purchased Q10 with no BIS from China.

Posted via CB10

Originally Posted by Allok arikala

I'm using q10 and I am unable to use BBM in my device, it says No blackberry data.
Pls help.

BB10 OS does not need BIS. As long you have a data connection is sufficient just like an Android / Apple phone.