10-08-13 10:20 PM
29 12
tools
  1. tommynap01's Avatar
    This is getting absolutely annoying. whether im sending an email or checking my email I constantly have to go in settings and re enter my gmail or yahoo password cause I keep getting disconnected then I have to go into the notifications tab and turn on the sound for my email. for some odd reason when u get disconnected from your email u have to turn your alert sound on again to hear your emails come in. its just getting ridiculous now. honestly I thought blackberry was suppose to be the best way to get your emails cause I thought it was more of a "business" type phone. my emails came over much better on my iphone and I never lost my connection. ive had my blackberry for about 2 weeks and lost it at least a dozen times. very very frustrating.

    Posted via CB10
    10-07-13 09:19 PM
  2. sevoman's Avatar
    iThink you know what to do.
    10-07-13 09:24 PM
  3. STV0726's Avatar
    iThink you know what to do.
    That was helpful.

    -STV on Z10STL100-3/10.1.0.4780 TMO US
    anon(5818411) likes this.
    10-07-13 09:26 PM
  4. IgotsThis's Avatar
    Mmm sounds like an email problem though. Maybe its the server? I remember this happened to me with my hotmail account for a few days, turns out it was Microsoft's fault. This was a few months ago though, not sure what's going on in your case.

    Sent from my Nexus 7 using CB Forums mobile app
    10-07-13 09:28 PM
  5. tommynap01's Avatar
    its not an email problem cause I never had this problem prior to getting this phone

    Posted via CB10
    10-07-13 09:30 PM
  6. zocster's Avatar
    Have you removed and readd your accounts?

    Sent from my Z10 using Tapatalk now Free
    10-07-13 09:30 PM
  7. sonicpix's Avatar
    We had the same issues at work with iPhone users. They still happen but it's a server issue.

    Posted via CB10
    10-07-13 09:32 PM
  8. anon(5818411)'s Avatar
    iThink you know what to do.
    with seeing this -> Sloppy UI no thank you...
    rdgroulx likes this.
    10-07-13 09:32 PM
  9. pkcable's Avatar
    I am having similar issues and in my case it's just Gmail accounts. Who is your provider? Is it gmail?
    10-07-13 10:00 PM
  10. anon6040766's Avatar
    I have the same problem of connecting and disconnecting of email accounts and Facebook. I've narrowed it down to when it happens. It happens when I move from WiFi to Cellular and back to WiFi. For example, I'm in my house right now and my phone Q10 is hooked up to WiFi. I'm now going to take my dog out for a walk and when I walk out the WiFi will disconnect. At this point if I check my connections my emails have disconnected along with Facebook. I re-enter my passwords but when I get home and reconnect to WiFi they disconnect again. It's ridiculous and I'm savvy enough to have tried everything. Ultimately I may just step back to my 9930 til the official 10.2 release since I'm not allowed to install leaks.

    Posted via Verizon Q10 from Philly...
    southlander likes this.
    10-07-13 10:04 PM
  11. tommynap01's Avatar
    I have gmail and yahoo. I loose both email connections. sometimes together or sometimes just one of them? does anyone know if this issue will be fixed in 10.2

    Posted via CB10
    10-07-13 10:09 PM
  12. pkcable's Avatar
    I have the same problem of connecting and disconnecting of email accounts and Facebook. I've narrowed it down to when it happens. It happens when I move from WiFi to Cellular and back to WiFi. For example, I'm in my house right now and my phone Q10 is hooked up to WiFi. I'm now going to take my dog out for a walk and when I walk out the WiFi will disconnect. At this point if I check my connections my emails have disconnected along with Facebook. I re-enter my passwords but when I get home and reconnect to WiFi they disconnect again. It's ridiculous and I'm savvy enough to have tried everything. Ultimately I may just step back to my 9930 til the official 10.2 release since I'm not allowed to install leaks.

    Posted via Verizon Q10 from Philly...
    I agree it happens when you move from wifi to cellular, or vice versa, AND is made worse when you go to a bad wifi area. It's not fixed in the 10.2 build I am on.
    10-07-13 10:13 PM
  13. Uzi's Avatar
    Did you set your account through advance settings?
    I Am So tired of losing my email connections-img_00000008.png
    Because it solve my problem with losing connection

    Posted via CB10
    10-07-13 10:19 PM
  14. tommynap01's Avatar
    what do u have to put in advanced settings? I have yahoo and gmail

    Posted via CB10
    10-07-13 10:22 PM
  15. Bla1ze's Avatar
    Weird. Only time I've ever had this happen was on the PlayBook, never on my Z10 or Q10.
    10-07-13 10:25 PM
  16. Uzi's Avatar
    You set the account from there choose yahoo or gmail and enter your account information from there

    Posted via CB10
    10-07-13 10:25 PM
  17. tommynap01's Avatar
    yea but isnt it the same as doing it the regular way? whats the difference?

    Posted via CB10
    10-07-13 10:26 PM
  18. Uzi's Avatar
    I'm not sure what the difference maybe someone else can explain to you but I do know I set my email through advance setup I'm not losing connection anymore

    Posted via CB10
    Majortom likes this.
    10-07-13 10:29 PM
  19. tommynap01's Avatar
    ok I just deleted my email addresses and set them up thru advanced setting so i'll see what happens

    Posted via CB10
    10-07-13 10:35 PM
  20. Alfredofid's Avatar
    I have had the password request problem and it started with the last and in my case, only software update.
    I now ignore the request and simply carry on with no problem.

    Posted via CB10
    10-07-13 10:45 PM
  21. Majortom's Avatar
    Just used the advanced option to set up a network solutions POP email account that I had previously been unable access. IT WORKED!! Thanks.
    10-07-13 10:58 PM
  22. gfondeur's Avatar
    iThink you know what to do.
    LOL
    10-07-13 11:10 PM
  23. gfondeur's Avatar
    its not an email problem cause I never had this problem prior to getting this phone
    Posted via CB10
    interesting,
    10-07-13 11:12 PM
  24. jegs2's Avatar
    I loose both email connections.
    lose

    Sorry, that's a pet peeve of mine.
    10-07-13 11:35 PM
  25. rdgroulx's Avatar
    with seeing this -> Sloppy UI no thank you...
    Wow! Thanks for sharing. I'm really, really surprised to see this. I haven't actually used iOS7 (rabid BB fanboy and all) but I've always thought of those guys as being an4l about the UI. There's a ton of mistakes on that page that are beyond basic and to see that from an Apple product is surprising and fascinating. Good to see iOS backtracking while BB10 leaps forward for once.
    10-08-13 12:07 AM
29 12

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