I am sending my Q10 back for the fourth time in one year.
I am seriously starting the believe that physical keyboard phones are more prone to having mechanical failures than other phones.
When I got my Q10 last year, it had a wobbly space bar, so I returned the Q10 in for a new one right out of the box.
Then, towards the end of last year, it started double typing, so I sent it in for a warranty repair, which took close to a month through my carrier.
When I got my phone back, I could clearly feel that the new keyboard has a wobbly space bar, and I sent the phone back in right away.
When I received my Q10 back from the second repair, I was happy with the keyboard. And I used it for another three months before the space bar got wobbly again.
Now that my warranty is expiring at the end of March, I am planning on sending the phone back in for another time to fix the wobbly space bar issue.
Before my Q10, I never had any hardware issues on any phones from feature phones, to my Nokia smartphone before.
I put all my phones in a thick Otterbox or a Seidio case, and I take care of my phones, not leaving it out on moisture and dust.
I always had an impression that BlackBerry phones are built tough to be used for a long time, even if I had never owned one before the Q10. Now, after all these keyboard exchanges, I am starting to doubt that.
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