1. Catinboots's Avatar
    Hi
    I need to load new PRL for my carrier, but don't no how ...

    Q10 Verizon , clean ESN.
    My carrier - Intertelecom , Ukraine.

    Pls help.
    10-03-13 10:32 AM
  2. UZA_Dave's Avatar
    Go to the setup, then self service. Touch the three dots and update PRL.
    10-03-13 10:34 AM
  3. Catinboots's Avatar
    its not verizon, its my local carrier, it could be load only through usb connection ( maybe some software need) , couldnt via OTA like verizon/
    10-03-13 10:42 AM
  4. waterfrontmgmt's Avatar
    there is no "self service" under Setup on my Q10. What am I missing?

    Go to the setup, then self service. Touch the three dots and update PRL.
    10-03-13 12:46 PM
  5. UZA_Dave's Avatar
    How to load new PRL on Q10 ?-img_00000059.png

    I have Sprint. Not sure if that matters.
    10-03-13 12:59 PM
  6. waterfrontmgmt's Avatar
    it must because verizon has "visual voice mail", but not self service. anyone?
    Click image for larger version. 

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    I have Sprint. Not sure if that matters.
    10-03-13 01:10 PM
  7. Catinboots's Avatar
    10-03-13 02:27 PM
  8. UZA_Dave's Avatar
    Try a search for setup form the home screen.
    10-03-13 02:40 PM
  9. waterfrontmgmt's Avatar
    PRL does not come up in a search, and the set up on the VZN Q10 does not have the "self service" option, as the above photos show
    Try a search for setup form the home screen.
    10-03-13 03:08 PM
  10. UZA_Dave's Avatar
    Sorry, that's all I got. Maybe call VZN customer service?
    robsteve likes this.
    10-03-13 03:13 PM
  11. Catinboots's Avatar
    Sorry, i tried - haven't find selfservice ///
    10-03-13 03:19 PM
  12. Catinboots's Avatar
    Sorry, that's all I got. Maybe call VZN customer service?
    Sorry , but i am out of USA, and i plane to use other carrier- that is why i need to find way to save prl
    10-03-13 03:39 PM
  13. Catinboots's Avatar
    Thx.
    Prl coming just on SIM-card.

    Closed case.

    Posted via CB10
    12-13-13 11:59 PM

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