1. earloi's Avatar
    The backlight of my keypad stopped working, what should I do?

    Posted via CB10
    04-18-15 09:31 AM
  2. opteron7's Avatar
    Cry... normally I would just throw the phone against the wall.

    Posted via CB10
    04-18-15 09:48 AM
  3. iRetired's Avatar
    Doesn't sound like a battery problem. Have you tried a full reboot? If that doesn't work it may be a hardware issue. Is it still in warranty?
    04-18-15 03:42 PM
  4. Joshu42's Avatar
    Did you change the frame or the keyboard ?
    (you maybe forget to reconnect a ribbon)
    Did you use a new casing or a screen shield ?
    (you maybe obstruct the light sensor at the top)
    04-18-15 08:18 PM
  5. Jeroen Vos's Avatar
    Order a new keyboard, they are around 7 bucks...

    Posted via CB10
    04-20-15 12:43 AM
  6. CarGuy1368's Avatar
    It could be the keyboard itself - in that case, buy a new keyboard.

    However, it could also be the proximity/light sensor. Does the phone's screen dim when it goes in a dark room? I suggest downloading BlackBerry Virtual Expert and running a test on the proximity sensor before you buy a new keyboard.

    Posted via the super amazing BlackBerry Q10
    BlackGuy likes this.
    04-20-15 04:32 PM

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