1. CrackBerry Question's Avatar
    Sound is muted whilst in locked screen, no ring tones. The Musical Note with a slash appears on the right hand screen; pressing this icon only dulls the icon.
    04-20-15 05:35 AM
  2. metroside's Avatar
    While unlocked try holding down the 'S' key for a few seconds and try toggling between silent and normal mode to see if it i fixes it.
    04-20-15 07:28 AM

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