1. Tvg Reddy's Avatar
    Hello I got a q10 from ebay and got it unlocked but it doesn't allow me to turn on the hotspot or tethering saying roaming restrictions. I did turn on dat services while roaming and there is no help. Can someone please tell if one can unbrand the q10 something like removing the carrier logo when it boots and other vpn settings? Someone mentioned if you unlock and put a different sim you should see the sim provider logo or blank screen, but I still see the original carrier logo. I did unlock the phone thoo.

    Please help.

    Posted via CB10
    06-28-14 11:41 PM
  2. howarmat's Avatar
    that is odd, i know if i put mobile sim in mine i get a Tmobile boot screen and att screen for my att SIM. what model and SIM are you using?
    06-29-14 08:40 PM
  3. dphjeff's Avatar
    Hello I got a q10 from ebay and got it unlocked but it doesn't allow me to turn on the hotspot or tethering saying roaming restrictions. I did turn on dat services while roaming and there is no help. Can someone please tell if one can unbrand the q10 something like removing the carrier logo when it boots and other vpn settings? Someone mentioned if you unlock and put a different sim you should see the sim provider logo or blank screen, but I still see the original carrier logo. I did unlock the phone thoo.

    Please help.

    Posted via CB10
    Good luck if its a Sprint phone.
    06-29-14 09:26 PM
  4. Tvg Reddy's Avatar
    Q10 from vodafone UK. I put some local sim in denmark.

    Posted via CB10
    06-30-14 02:41 PM
  5. Tvg Reddy's Avatar
    Anyone have any suggestions

    Posted via CB10
    07-03-14 01:31 AM
  6. dphjeff's Avatar
    Anyone have any suggestions

    Posted via CB10
    I'm guessing it isn't truly unlocked.
    07-03-14 06:18 AM
  7. Raekwon_'s Avatar
    Didn't try on the Q10 but on my older bolds the start screen was always the one of the original carrier who sold the phone, even if I put a simcard from a different carrier...

    Posted via CB10
    07-03-14 06:23 AM
  8. Tvg Reddy's Avatar
    I got unlocked code from unlock website. You think I should get another unlock code?

    Posted via CB10
    07-03-14 09:14 AM
  9. Raekwon_'s Avatar
    I don't think that's the problem, if your phone wasn't unlocked you wouldn't even be able to call... And getting rid of the splash screen (carrier logo while booting) is very complicated...

    Posted via CB10
    07-03-14 10:11 AM
  10. Tvg Reddy's Avatar
    I don't mind the carrier logo. I cannot do tethering or mobile hotspot as it gives me a restriction due to roaming and I did change the data roaming on. Still cannot enable mobile hotspot.

    Posted via CB10
    07-03-14 12:15 PM
  11. Larry Harper's Avatar
    If you are having problems tethering or using the hotspot is is probably the locked by the OS software. Upgrade to the latest OS such as 10.2.1.3247.

    Posted via CB10
    07-04-14 11:02 AM
  12. Tvg Reddy's Avatar
    Hi
    I just did that, but still it is the same.

    Posted via CB10
    07-06-14 06:15 PM

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