1. lpthomasson's Avatar
    After I used the Blackberry Link to sync my music from my BB9900 to my new Q10, the music imported but the album art didn't. I tried to remove all the music and sync it again, but that didn't help. Is there a way to change/recover the album art?

    Posted via CB10
    07-12-13 10:12 PM
  2. CarGuy1368's Avatar
    I'm having this issue too. It worked fine with my 9900, but now nothing appears. Only 2 album covers show. I use iTunes for my music.

    Posted via the super amazing BlackBerry Q10
    07-12-13 10:18 PM
  3. mhw100's Avatar
    I had exactly the same problem until installing 4543 and link. 32. All my art is back the same as it was on my 9900. Perfect.

    Posted using a Q10
    07-12-13 11:22 PM
  4. lpthomasson's Avatar
    Thanks for responding. I am novice. How do you install 4543 and link 32?

    Posted via CB10
    07-13-13 08:22 AM
  5. mhw100's Avatar
    Download BlackBerry Link to your PC directly from BlackBerry. Ensure you don't have the old download manager on your PC.

    Go to the stickies in the BB10 Leaks forum and very carefully follow the instructions contained therein. The leak you want is OS .4543.
    07-13-13 11:37 AM
  6. lpthomasson's Avatar
    I downloaded the BlackBerry Link and tried to read Internet info re leaks. Being a novice, I haven't yet the courage to install a leak, particularly after realizing I do not know even know another person with a BlackBerry phone. I will wait until I get a bit more comfortable with the BBQ10 (and really tired of looking at just one album cover) before I attempt it. But thanks for the direction on what I need to do when I am ready to take that step.

    Posted via CB10
    07-14-13 03:07 PM
  7. raglan500's Avatar
    I have a similar problem. Only about half of my album art is showing on my Z10 despite BlackBerry Link and File Manager showing that it is present. I have tried transferring music to the Z10 using BB Link and drag & drop. Exactly the same on SD card or on Device. If I re-boot the Z10 or remove the battery, Music, Pictures & Video all disappear (not accessible from their respective app's) only to return a few hours later.
    08-19-13 07:15 AM

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