1. stayhomereadabook's Avatar

    I have purchased the new Q10 2 days ago and it is a brilliant phone. i have switched from a bold 9900, on blackberry link. the only problem is, that one of my email accounts cannot send emails out (a webmail adress), only receive. the other one (work) works perfectly.

    after talking to my provider for a longtime, he found, that my email accounts are still linked to my old BB PIN and that this might be a reason for the problem. i have registred the new phone with blackberry ID.

    My questions: does anyone know, how i can change that link. i want my new Q10 to recognise my email accounts and link it to new BB PIN. how do i do that.

    or if you dont think that this is the problem, what else could i do? on bold 9900 both exact email worked perfectly. and still do in fact.

    many thanks for urgent help.

    08-04-13 12:12 AM
  2. Kris Simundson's Avatar
    are you talking about a @carrier.blackberry.com email?

    if so

    08-04-13 12:15 AM
  3. stayhomereadabook's Avatar
    no mate,

    it is a webmail from Switzerland xxxx@bluewin.ch. worked fine before on old BB.
    08-04-13 04:17 AM
  4. Kris Simundson's Avatar
    POP3 account? If so set it up manually.

    Posted via CB10
    08-04-13 07:21 AM

Similar Threads

  1. Replies: 16
    Last Post: 11-10-13, 01:33 PM
  2. colour coded email accoints om
    By oddboy in forum BlackBerry 10 OS
    Replies: 1
    Last Post: 08-04-13, 12:00 AM
  3. Download size vs Install size is BB World
    By BoldWorld in forum BlackBerry 10 OS
    Replies: 2
    Last Post: 08-03-13, 11:57 PM
  4. anyone have a z10 mirror link?
    By sirxdaniel in forum BlackBerry Z10
    Replies: 2
    Last Post: 08-03-13, 10:54 PM
  5. Replies: 1
    Last Post: 08-03-13, 10:36 PM