Hellllppp please! Update issues

My phone notified me yesterday that I had 2 updates available in Blackberry World: Blackberry virtual and my verizon mobile.
I okayed the updates but they've both been going on since last night, they seem stuck.
How do I fix this?

Bear in mind I am a complete techtard so I will need step by step, I feel completely helpless, here.

Stuck downloading or stuck installing?


Posted via CB10

It says "active download".

Nevermind, I fixed it, woohoooooooo!!! :D This is so much easier to deal with than with IOS or Android. Hehe.

What have you done to fix it? this might be useful for someone else in the future.