1. COSOVO's Avatar
    Hi, i bought a blackberry q10 verizon from your company and found that the PIN in the About is not matching with the PIN at the back of the battery. Can you please advise why so? Have I bought a fake phone?

    Thanks

    Hai
    07-28-15 12:50 AM
  2. jaydee5799's Avatar
    who are you writing to?? you need to call Verizon and ask them. We aren't a COMPANY here.
    07-28-15 06:59 AM
  3. Matty's Avatar
    Hi, i bought a blackberry q10 verizon from your company and found that the PIN in the About is not matching with the PIN at the back of the battery. Can you please advise why so? Have I bought a fake phone?

    Thanks

    Hai
    You can't purchase a BlackBerry 10 device from Crackberry as we are not a company lol

    Best thing would be to speak to Verison or send a message to the website you purchased the phone from. It looks like someone replaced the battery and re-sold it.

    Posted via BlackBerry Q5 on 10.3.1.2576
    07-28-15 08:06 AM
  4. scrannel's Avatar
    I presume you're talking about the sticker inside the battery compartment. I would take it back to your seller.
    07-28-15 08:17 AM
  5. sir mictol's Avatar
    Hi, i bought a blackberry q10 verizon from your company and found that the PIN in the About is not matching with the PIN at the back of the battery. Can you please advise why so? Have I bought a fake phone?

    Thanks

    Hai
    Am sure that device have once been dismantled and reassembled, speak to verizon on this complain.

    Sovereign sir mictol
    07-29-15 02:52 AM
  6. chopachain's Avatar
    No. Wouldn't sell in large numbers. Probably refurbished.
    07-29-15 03:12 AM
  7. rebroker2009's Avatar
    If the number on the battery is not the same pin as on the phone, you are okay but not if the pin number under the battery, thats a problem you should be contacting the company you purchased the phone from! What company did you buy it from please?

    Blackberry Passport running 10.3.2.2339
    07-29-15 04:41 AM

Similar Threads

  1. 10.3.2 on Verizon Worth the Update?
    By III 4U2NV III in forum BlackBerry Z10
    Replies: 13
    Last Post: 08-05-15, 09:07 PM
  2. MLB At Bat on Passport help
    By d.roc in forum BlackBerry Passport
    Replies: 10
    Last Post: 08-01-15, 09:36 PM
  3. BlackBerry 10 suddenly combining contact info
    By LeadFootPeddle in forum Ask a Question
    Replies: 4
    Last Post: 07-28-15, 11:35 PM
  4. HELP!! Z10 problems post 10.3.2 update - dead phone!!
    By buon1977 in forum BlackBerry Z10
    Replies: 6
    Last Post: 07-28-15, 06:34 AM
  5. Desktop Manager only partially restoring SMS files - Please help!
    By lia brindley in forum Desktop Software
    Replies: 0
    Last Post: 07-27-15, 08:18 PM
LINK TO POST COPIED TO CLIPBOARD