06-28-14 12:07 AM
28 12
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  1. waterfrontmgmt's Avatar
    I have had two Q's since launch and no keyboard problems at all.
    BlackBerry trying just recycling their inventory. You will not get a decent working Q10, they are all bad and poorly made.

    Posted via CB10
    06-27-14 06:45 PM
  2. anon(870071)'s Avatar
    Also, I've had my Q10 since December 26 and I have NOT had any keyboard issues so far. (Knock on wood it stays that way). The only "issue" is that my keys sound extra clicky and my spacebar seems a little uneven but it works.
    I'm in the same arena! I've had my q10 since launch and have had zero issues with defective keyboards.

    Posted via CB10
    06-27-14 08:29 PM
  3. dallasdingle's Avatar
    I'm in the same arena! I've had my q10 since launch and have had zero issues with defective keyboards.


    At this point Blackberry knows what the problem was/is with the keyboards. Since I don't know and they aren't forthcoming, I can only guess it was/is a major bad batch of keyboards.Since there haven't been many sold compared to Iphones etc,it would seem that Verizon may have only have older refurbished replacements with the bad components? The real problem here is the lack of communication about it from Blackberry. You are on your own working out any sort of resolution. Obfuscation would seem to be the name of the game in corporate customer service.
    Posted via CB10
    06-28-14 12:07 AM
28 12

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