1. AladarMezga's Avatar
    Hi guys!

    I'm having a trouble with external battery charger. I have a fully charged spare battery in it, but when I connect it to my Q10 with drained battery it won't charge at all. See my screenshot. I thought I would be able to charge phone this way. Any ideas, why this doesn't work?

    Cheers
    A.

    External Battery Charger for Q10 - issue-img_20141102_181652.png

    Attachment 311723

    (Bold9870 -> Bold 9900 -> Q10 )
    Attached Thumbnails External Battery Charger for Q10 - issue-q10_external_battery_charger.png  
    Last edited by AladarMezga; 11-03-14 at 02:08 AM. Reason: attached wrong pic
    11-03-14 01:09 AM
  2. Joshu42's Avatar
    Works well for me... Did you push the button on the charger after connecting it ?
    11-03-14 07:05 AM
  3. AladarMezga's Avatar
    Yes, I have tried that, I have got green led for few seconds and that's all... same result = no charging.

    (Bold9870 -> Bold 9900 -> Q10 )
    11-03-14 08:59 AM
  4. anon(8263181)'s Avatar
    That happens to me when I put both devices to charge @ bedtime! What I usually do is just re-plug the the battery pack to the phone and it goes away. Hope this helps
    11-03-14 12:22 PM
  5. anischab's Avatar
    You can not charge the phone effectively with the battery!!! But you can charge simultaneously. That's why you have that cable!!
    I suggest to swap the batteries.

    BlackBerry|Q10, SQN100-3, OS 10.2.2.932; BlackBerry|Passport, SQW100-1, OS 10.3.0.675
    BigHulkDiesel likes this.
    11-03-14 12:27 PM
  6. Jon Tessler's Avatar
    I have never tried to charge my phone with the external charger, I just either swap batteries or plug the phone into either a wall outlet or my laptop.

    Posted via CB10
    11-03-14 01:56 PM
  7. dviles's Avatar
    The Z10 version works for charging, but just as easy to swap the battery

    Posted via CB10
    11-03-14 05:27 PM
  8. rebroker2009's Avatar
    That sucks

    Blackberry Passport running 10.3.1.1016
    11-03-14 05:34 PM
  9. Joshu42's Avatar
    You can not charge the phone effectively with the battery!!!
    It's working perfectly with my Q10. Not as effective as the premium charger of course.
    And by putting it like that, I can even place a call without being weird
    External Battery Charger for Q10 - issue-photo-2-1-_edit_edit.jpg
    11-03-14 06:24 PM
  10. double_fault's Avatar
    Perhaps the spare battery is drained? I have learned that if you leave the spare battery in the bundle case it will drain. Once it has been charged you need to remove the spare battery from the bundle case to prevent it from draining. Perhaps give that a try.

    Posted via CB10
    11-03-14 09:31 PM
  11. anischab's Avatar
    It's working perfectly with my Q10. Not as effective as the premium charger of course.
    And by putting it like that, I can even place a call without being weird
    Click image for larger version. 

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    Cool... I tried that... well done! I only charge both simultaneously, this way.

    Workhorse: BlackBerry|Q10, SQN100-3, OS 10.2.1.2941; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.0.675; Germany.
    11-04-14 05:36 AM
  12. DOCTOREVIL8's Avatar
    Unplug the battery changing bundle from the wall/computer or whatever it is plugged into. Then plug the battery charging bundle ONLY into the Q10. Don't do any piggybacking.

    I tend to get those messages when the Battery Charging Bundle is plugged into, say, a computer and then I plug it into the Q10. It's like the computer is charging the Q10, not the battery bundle. When unplugged from the computer, then the battery bundle takes over.

    Just a guess.

    Posted via CB10
    11-04-14 09:39 AM
  13. AladarMezga's Avatar
    Thanks guys for your comments, it looks like I have a faulty charger, it doesn't work as pic above and also charging never turn itself off, it keeps charging (blinking green) forever, tested more than 12 hours from wall charger which normally takes 4 hours via phone.

    (Bold9870 -> Bold 9900 -> Q10 )
    11-04-14 09:05 PM

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