[shadeofdawn]

I read it. Then I tried to mark it as read. Then I rebooted the hub. Then I deleted it. Then I rebooted the hub. Then I rebooted the device. Then the hub. Nothing.

The email won't open anymore (as it's been deleted), but it won't go away and the notification stays. Any ideas?



Posted on my Q10

[Elite1]

Is it from an account that is synced?
Tried to delete it from your desktop or server?

Otherwise...

Try a device reset first. (NOT the same as a restart.)
Hold down top button, for about 30 seconds. Keep pressing it down, ignoring onscreen countdown and restart option, BB splashscreen, black screen, red LED, BB splashscreen again. I keep holding it down until I see the blue startup icon.

If that doesn't work, you can try a Hub reset, possibly followed by another device reset again.
You reset Hub by swiping down 5 times in a row from top right corner inside Hub.

[shadeofdawn]

Seemed to have been a syncinc issue. It resolved after a battery pull the next day. I'm unsure if the battery pull resolved it, or if there was just some server-side syncing issue.

Posted on my Q10

[vanmass]

I have tried a Reset. That does NOT WORK!!! I have tried a Hub Reset. That doesn't delete the email that I previously Deleted but it's still in my Inbox.
What next ?????