1. Johan_Mcl's Avatar
    when I try to set up my email account (virgin UK), I enter my email address and get directed to Gmail, after entering my log in details I get a repeated google message 'the page you requested is invalid'. I can't work out if this is a virgin fault, google fault or something else. I have tried advanced settings but this wont accept the email account either
    05-21-15 10:38 AM
  2. kbz1960's Avatar
    Are you sure you're putting the address in right? Do you have two step turned on?
    05-21-15 02:54 PM
  3. Johan_Mcl's Avatar
    address is correct, 2 step? not sure what that is
    05-21-15 05:26 PM
  4. kbz1960's Avatar
    You get a text or other message when you sign in with a code.
    05-21-15 05:40 PM
  5. incey2000's Avatar
    You need to use imap.virginmedia.com and smtp.virginmedia.com for it to work. Virgin media use Google mail servers so auto detection won't work.

    Posted via CB10
    Johan_Mcl likes this.
    05-22-15 04:42 AM
  6. Johan_Mcl's Avatar
    Yep did all that, got the settings from VM support board, still didn't work. However I went into my gmail account settings and set up my virgin email and all is well now, I think. Thanks for taking the time to offer help
    05-22-15 04:26 PM

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