1. irenejazz's Avatar
    Hello, I have a BlackBerry Q10.
    Since yesterday all the mail accounts on my device stopped working. They do not receive or send email.
    In the settings it's claimed there there is No Connection available when in fact the devise is on Wifi and perfectly working.
    Check the picture.

    Please, help me figure out what to do.

    Thank you
    Email account would act crazy-img_13929159.png

    Posted via CB10
    04-08-14 09:53 PM
  2. hamsterwheel's Avatar
    First thing to try is a reboot using the volume buttons
    04-08-14 09:59 PM
  3. anon721037's Avatar
    I had the same problem on my Q, at work on wifi they would not come in but home they did, also I notice you have your mobile network off is you data services off I think that it be on.
    04-08-14 10:00 PM
  4. irenejazz's Avatar
    It doesn't work on any location right now. I've had this phone for three months and it always worked.

    About the network, I'm not on any network right now. I'm using the phone exclusively on Wifi because I haven't gotten a contract with any carrier (still looking for the best deal).

    Posted via CB10
    04-08-14 10:44 PM
  5. anon721037's Avatar
    But is your data on and your mobile network off

    Posted with my Z30 using the latest leak.
    04-08-14 10:46 PM
  6. irenejazz's Avatar
    Yes.

    But I just did what hamsterwheel said and it worked!



    Posted via CB10
    04-08-14 11:40 PM
  7. anon721037's Avatar
    Yes.

    But I just did what hamsterwheel said and it worked!



    Posted via CB10
    Good she's a very smart girl. And very cute also.

    Posted with my Z30 using the latest leak.
    04-09-14 08:31 AM

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