1. ManifestCRO's Avatar
    Hello!

    I own Q10.. Everything was fine and suddenly my earspeaker stopped working everything is working ok.. Handset, speakerphone etc.

    My earspeaker got replaced but the problem still remains.. No sound on earspeker..

    Any suggestions what's causing this problem???

    Generally im very happy with my Q10..

    tnx
    09-20-14 07:59 AM
  2. Joshu42's Avatar
    Speaker mode works ?
    ManifestCRO likes this.
    09-20-14 08:33 AM
  3. w_scott's Avatar
    Did you add a hardshell ?

    Posted via CB10
    ManifestCRO likes this.
    09-20-14 08:38 AM
  4. ManifestCRO's Avatar
    Speaker mode works Headset works.. Generally phone is working.. You have any idea??
    09-20-14 08:46 AM
  5. ManifestCRO's Avatar
    I have a hardshell as well..
    09-20-14 08:47 AM
  6. w_scott's Avatar
    So try without the hardshell. I had to cut part of mine for my shure headset to plugin correctly.
    09-21-14 03:53 AM
  7. ManifestCRO's Avatar
    So try without the hardshell. I had to cut part of mine for my shure headset to plugin correctly.
    Phone is working with my headset loudspeaker works the problem is my earspeaker..
    09-21-14 04:13 AM
  8. Joshu42's Avatar
    Do you live in a hot country ? Because, if it's not software as we roughly tested, it's hardware and probably related to sweat going in the speaker
    Use your warranty or change the speaker yourself with parts bought on ebay...

    But before that, run the BlackBerry Virtual Expert app (if not installed, looked on BlackBerry world) by BlackBerry. And start the Audio Tests.
    09-21-14 06:05 AM
  9. ManifestCRO's Avatar
    Do you live in a hot country ? Because, if it's not software as we roughly tested, it's hardware and probably related to sweat going in the speaker
    Use your warranty or change the speaker yourself with parts bought on ebay...

    But before that, run the BlackBerry Virtual Expert app (if not installed, looked on BlackBerry world) by BlackBerry. And start the Audio Tests.
    Thanks for your reply!!

    i changed 2 speakers did a security wipe did the audio tests with virtual expert.. i guess ill have to buy a new phone.. grrr
    09-21-14 06:49 AM
  10. dphjeff's Avatar
    My earphone speaker started to sound very much like the person I'm talking to is crumpling plastic while talking to me. I am having trouble hearing what they are saying and have to put it on speaker phone so I can talk. I can live with the double typing but not this. Has anyone here changed the speaker? How much of an undertaking is it?
    09-24-14 05:01 PM
  11. dphjeff's Avatar
    Guess it's a mute pointt now I have a new keyboard and speaker coming.
    09-24-14 06:00 PM
  12. dphjeff's Avatar
    I replaced the speaker along with the keyboard. Everything is working great.
    10-12-14 05:15 PM
  13. Bultim's Avatar
    can you provide any information 'bout where you bought the speaker and how you replaced it in detail? having the same issue :/
    bests

    Posted via CB10
    12-30-14 03:38 PM

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