1. amyjenc1's Avatar
    Recently my Q10 has begun the notorius double typing issue. It started after I updated my to OS 10.3.0.738.

    Suggestions?

    Thanks!

    Posted via CB10
    02-16-15 11:16 PM
  2. Bla1ze's Avatar
    Logic says revert the to the official OS and see if it's just an OS issue or hardware issue.
    02-16-15 11:42 PM
  3. Taigatrommel's Avatar
    In rare events this could very well be related to an installed leak and might get solved reverting back to the original software version. However there were many reports of users stating their devices started developing that double-typing in coincidence with a software update. Reverting back to previous versions didn't help - they needed to fix the hardware.

    Posted via CB10
    02-16-15 11:48 PM
  4. ma678's Avatar
    It is totally a hardware issue. Once the phone starts double typing, no matter which is being installed, leak or official, it will still be there. That's why I sold my Q10 and changed to Z30.
    02-17-15 12:30 AM
  5. Taigatrommel's Avatar
    It is totally a hardware issue. Once the phone starts double typing, no matter which is being installed, leak or official, it will still be there. That's why I sold my Q10 and changed to Z30.
    That is not entirely correct there have been some few reported cases here where reverting back to the previous software fixed the issues. Mind those were very, very few cases I read about. Most of time though, you are right regarding the hardware issue.
    Since reverting back to the previous build is free and doesn't take too much affort, I'd say he should try it first.

    Posted via CB10
    02-17-15 12:47 AM
  6. CarGuy1368's Avatar
    I'm on my fourth keyboard. Software updates never made a difference. Replacing the keyboard always worked. It's a hardware issue - I think installing the leaked software is just a coincidence.

    Posted via the super amazing BlackBerry Q10
    02-18-15 10:58 AM
  7. jpeplow's Avatar
    I have to say I think this is a software issue. I have found that it comes and goes with different OS's. The latest official one seems to be particularly bad for this.
    02-20-15 02:49 PM
  8. double_fault's Avatar
    I've held off loading the new 10.3 OS that came out yesterday, on my Q10 , and I was even hoping that the double typing problem might be improved. But the previous post is saying that it got even worse?

    Can anyone else share their experience so far?

    Posted via CB10
    02-20-15 03:55 PM
  9. anon(1852343)'s Avatar
    Think its just timing as its a hardware issue

    Blackberry Passport running 10.3.1.2267
    02-20-15 04:02 PM
  10. letrantrung's Avatar
    Hardware issue, not OS.

    Posted via CB10
    02-20-15 08:12 PM

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