1. frissell's Avatar
    I updated my wife's Q10 from 10.2.X to using Sachi and the December versions of Following the update, her device experienced the loss of data with reboot that rolled her back to the point of new OS installation.

    I noticed that the BB fix at http://support.blackberry.com/kb/articleDetail?ArticleNumber=000036747 has recently been updated and includes OS 10.3.2 as part of its "operating environment".

    Does anyone know if this means that this fix will work with the current OS?
    04-12-16 09:17 PM
  2. frissell's Avatar
    Well, I tried it myself and established that, yes, OS can show the same problem of reverting to previous installation state when rebooting and the BB supplied fix file fixes it.
    04-19-16 09:33 PM

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