1. lsuzuki's Avatar
    I receive "meeting accepted" emails on my Q10 and can't delete them. I press on the email and the trash icon appears. After hitting trash I receive a notice "do you want to delete?" . I select delete and the message is still there.....

    02-17-14 12:40 PM
  2. maxiang's Avatar
    I have not had this issue one my work (EAS) or outlook.com account.
    Have you tried a restart?
    Could you post your OS version and email/calendar setup and provider?

    ~Sent via Carrier Pigeon~ Q10SQN100-1/
    02-17-14 03:12 PM
  3. lsuzuki's Avatar
    How do I find the operating system version?

    Provider is Rogers and Meeting system is Outlook
    02-19-14 02:36 PM
  4. maxiang's Avatar
    How do I find the operating system version?

    Provider is Rogers and Meeting system is Outlook
    Is that outlook.com or outlook from work?

    Fast way to get your OS version: type myver and tap the spacebar.

    ~Sent via Carrier Pigeon~ Q10SQN100-1/
    02-19-14 06:01 PM
  5. Muskier's Avatar
    I had a couple of users report this issue and found a workaround on our Q10s (SQN100-1, software release, OS on BES 10.1 with Exchange 2010). As noted by Isuzuki accepted meeting requests and notifications will not delete if you just use the trash icon. I checked the deletion settings, refreshed the hub, restarted the phone, and pulled the battery, and tested repeatedly just to be sure and it definitely is an issue. The workaround that did it for my users is that, if you click the multi-select and select the item and delete it then it will then delete it from the account or hub (depending on where you are when you delete).
    04-11-14 09:42 AM

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