1. Bonnie Bonzai's Avatar
    Ok so going through BlackBerry Link I followed the instructions for a transfer from my Zed10 to my Q10 however when I get to the point of transfer the link comes up with the following : No data will be transferred. Reason, the OS version of the Q10 (10.1.238) is older than the Z10 (10.1.273)
    I tried updating my new Q10 but it says it's current. Any other way around this? Not yo comfortable with downloading leaks.

    Posted via CB10
    07-15-13 08:49 PM
  2. Kris Simundson's Avatar
    Ok so going through BlackBerry Link I followed the instructions for a transfer from my Zed10 to my Q10 however when I get to the point of transfer the link comes up with the following : No data will be transferred. Reason, the OS version of the Q10 (10.1.238) is older than the Z10 (10.1.273)
    I tried updating my new Q10 but it says it's current. Any other way around this? Not yo comfortable with downloading leaks.

    Posted via CB10
    Use Sachesi and find the 10.1.0.273 update for the Q

    btw what carrier are you on?
    07-15-13 08:52 PM
  3. Bonnie Bonzai's Avatar
    Sachesi Ok thank you so much. Umm what is that?
    I'm on Virgin Mobile Canada.

    Posted via CB10
    07-15-13 09:05 PM
  4. Cranky's Avatar
    What data are you trying to transfer??? Contacts and such? Use Device Switch from the BB World.
    07-15-13 09:20 PM
  5. Bonnie Bonzai's Avatar
    Ok i'll give that a shot - thanks, that's all I really need and want anyhow.

    Posted via CB10
    07-15-13 09:33 PM
  6. Bonnie Bonzai's Avatar
    Hmm re device switch it says from iphone and android so I guess it's not for BlackBerry to BlackBerry.

    Posted via CB10
    07-15-13 09:37 PM
  7. bbmikeb's Avatar
    Having the same issue. I have the q10 and z10. I want the same contact list for both phones. My bro is an IT wiz and can't figure it out. This shouldn't be so Damn difficult. I love the phones but BlackBerry didn't think some things through. How is it easier to transfer contacts and data from an I phone or Android to a BlackBerry then it is from a BlackBerry to BlackBerry? That's insane!!!!!

    Posted via CB10
    07-15-13 09:43 PM
  8. Bonnie Bonzai's Avatar
    Here's a chance for our app developers!! Come on guys I'll pay! - in the meantime I'm looking at Sachesi that Kris Simundson suggested m

    Posted via CB10
    07-15-13 09:49 PM
  9. Kris Simundson's Avatar
    Search mnc 302 mcc 720 for rogers Q10, you'll find most recent official os, or find the info for bell, and get that

    Posted via CB10
    07-15-13 10:14 PM
  10. Bonnie Bonzai's Avatar
    Hi Kris was just on the Sachesi site, that's not for the faint of heart (anyone who doesn't know what the hell they're all talking about) is it? Lol

    So I can just update my Q10 from Bell hmm, Ok i'll give it a shot. Thank you again.

    Posted via CB10
    07-15-13 10:21 PM
  11. Supa_Fly1's Avatar
    Hmm re device switch it says from iphone and android so I guess it's not for BlackBerry to BlackBerry.

    Posted via CB10
    "Switch Devices" is not in BB World ... I believe the person that suggested that actually meant "Switch Device Wizard" within the desktop application BlackBerry Link.

    What data are you trying to transfer??? Contacts and such? Use Device Switch from the BB World.
    Psssh ... and you call yourself a BlackBerry user ... you should be ashamed of yourself for making such a grave mistake lol (I'm just joshin ya).
    07-15-13 10:29 PM
  12. Bonnie Bonzai's Avatar
    No it's called Device Switch (unfortunately for Android and iPhone to BlackBerry only)

    Posted via CB10
    07-15-13 10:33 PM
  13. Bonnie Bonzai's Avatar
    I was thinking (and not too clearly, due to Maragaritas I might add) that I will go to device manager and transfer whatever I have from my 9900 to my Q10.

    Posted via CB10
    07-15-13 10:36 PM
  14. pythons's Avatar
    Blackberry is aware of this problem and as of yet there isn't a fix for it.....
    ...Until the Software versions catch up on the one with the other.
    ...You can't use Blackberry Link to "switch" or "restore" information from a Z10 to a Q10.

    I was on the phone with blackberry for hours - they are working on it and possibly within 6 months it will be fixed.
    08-18-13 03:47 PM

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