1. gp416's Avatar
    With my Q10, after I've selected a custom notification for BBM and email in my contacts, I press the save button and get out of my contacts, but the notifications don't save. Once I go back into my contacts to review, those contacts have reverted back to the default notification sound. Any idea why this is happening? If I go into settings and then notifications, I can change the sounds there and they will accept for everyone, but not for custom notifications.
    11-01-13 03:09 PM
  2. hamsterwheel's Avatar
    Welcome!
    Have you found a solution yet? Bumping for more help...
    11-04-13 06:12 PM
  3. gp416's Avatar
    Not yet. And it's frustrating as I keep trying to customize notifications and after I save they defer to default. I've noticed other notifications are also affected as I do not receive NHL or NFL scores through their official apps.

    Posted via CB10
    11-05-13 07:18 AM
  4. rjkolo's Avatar
    What OS build are you on, I would assume that is the issue because it works fine for me on Z10 on OS 10.1.0.2342

    Posted via CB10
    11-05-13 07:51 AM
  5. gp416's Avatar
    upgraded to 10.2 on my Q10 couple of weeks ago.
    11-05-13 03:30 PM

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