1. letrantrung's Avatar
    Hi all,

    I am from VN - the country with small number of people using BB, but the fans really love using BB a lot.
    However, which pissed us off is VERY BAD warranty service of Smartcom - authorized distributor & warranty service by Blackberry.
    All BB fans got very upset (especially with a very big shipment of Z10) with this but we did not know where we can make a complaint to.
    Hope that Blackberry will take a look at VN market & fix it so that everyone will turn back to use Blackberry more!

    Posted via CB10
    minhhaichv likes this.
    10-11-14 11:40 PM
  2. howarmat's Avatar
    is smartcom a carrier? Your BB has a warranty straight to BB as well that you can use
    10-20-14 11:43 AM
  3. HACandtelecoil's Avatar
    Crackberry users from Canada and perhaps the United States will never understand that in other states it is almost impossible to communicate directly with BlackBerry.

    If the dealer/provider is unwilling or incompetent there is no warranty claimable
    10-20-14 12:29 PM
  4. longeris's Avatar
    Smartcom is just a distibutor.
    So sr about your issue bro, i m from HCMC too, but never got a BlackBerry officialy from Smartcom or any other carrier.
    But what exacly the problem you have with them?

    Posted via CB10
    10-20-14 01:38 PM
  5. Nghia Dinh's Avatar
    Is smartcom the only official seller of blackberry in Vietnam

    Posted via CB10
    10-21-14 12:54 AM
  6. minhhaichv's Avatar
    i get into trouble for my bb z10. Problem of my phone is main. Request date is 19/9.2014. and now, i don't recevie my phone
    11-04-14 02:40 AM

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