06-24-14 05:50 AM
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  1. James Earles's Avatar
    James Earles
    So I have suddenly encountered a problem loading apps from the amazon store and the 1 Mobile Market. It just shows the loading bar and never progresses. Yes I have great service and it does it on wifi and my unlimited data plan. So what do I need to do to fix this?

    Posted from Q10
    06-23-14 10:49 PM
  2. Elite1's Avatar
    Elite1
    You can try a device reset first. (NOT the same as a restart.)

    Hold down your top button for about 30 seconds. Keep pressing it down, ignoring onscreen countdown and restart option, BB splashscreen, and black screen. The red LED will turn on. As soon as LED turns off, release the top key.

    Was anything better after that reboot?
    06-24-14 01:46 AM
  3. James Earles's Avatar
    James Earles
    No still having trouble...

    Posted from Q10
    06-24-14 05:31 AM
  4. James Earles's Avatar
    James Earles
    Nevermind... it's working! thanks!

    Posted from Q10
    06-24-14 05:37 AM
  5. jafrul's Avatar
    jafrul
    Did U turned on settings > app manager > installing apps > allow apps (ON)?


    Edit: cool. What did you do?

    Posted from my Astro on Z30STA100-2/10.2.1.3175
    06-24-14 05:40 AM
  6. James Earles's Avatar
    James Earles
    A hard restart fixed it

    Posted from Q10
    06-24-14 05:50 AM
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