Can't get photos off onboard memory!
My Q10 is nearly out of onboard device memory, so i've been trying to take off my ~1K pictures. I have it connected to Blackberry Link, I can see the photos in the Q10 tab on the left under 'Pictures'. If I right-click on them and go 'copy to desktop', it goes 'syncing' or preparing to sync' of a while, then nothing. The files don't show up on my desktop.
Sync to desktop is greyed out unless I choose folders instead of individual files, but even then it doesn't copy them to the desktop.
What am I doing wrong?
Thanks
Andy