1. Vinncent's Avatar

    This should be simple but I keep getting frustrated. Trying to install Snap on Q10 (, but neither the chrome extension nor DDPB can connect to my phone.

    Yes, I'm in development mode. Yes, I got the ip address and password right. Yes, I disabled my firewall and anti-virus (both temporarily via Norton). I'm closing Blackberry link (after it says I'm connected, so the BB seems to be hooked up the computer). Anything else I can try? Would appreciate this, I need Google maps to get around Brazil, where I work.

    08-01-14 07:10 PM
  2. anon721037's Avatar
    try refreshing your phone and pc and try a new usb cable
    08-01-14 07:40 PM
  3. Vinncent's Avatar
    I restarted both and the cable works for Link :/
    08-01-14 07:41 PM
  4. anon721037's Avatar
    on ddpb are you putting in the password twice
    08-01-14 07:44 PM
  5. 93Aero's Avatar
    Under 'Storage and Access' on the Q10 do you have 'Access Using Wifi' set to On.

    Does the loading bar on Chrome page move or do you get the error on the Chrome Playbook Manager page then you're clicking proceed anyway.

    Posted via CB10
    08-01-14 07:54 PM
  6. Vinncent's Avatar
    Twice how? I put it in where it says 'password' then click connect. How would I put it twice?
    08-01-14 07:55 PM
  7. anon721037's Avatar
    On ddpb when you connect your phone one pops up then there is the one in the left side where you hit connect.

    BlackBerry is a better experience.
    08-01-14 07:59 PM
  8. Vinncent's Avatar
    I don't. So now I'll try turning it on. Just for the heck of it
    08-01-14 07:59 PM
  9. Vinncent's Avatar
    Nothing pops up when I connect my phone
    08-01-14 08:02 PM
  10. Vinncent's Avatar
    With the chrome extension, I get: connecting.....this webpage is not available
    08-01-14 08:03 PM
  11. Uzi's Avatar
    Hi use sachei 1.2.1
    No need development mode
    Just drag and drop the bar file

    Posted via CB10
    08-01-14 08:06 PM
  12. Vinncent's Avatar
    I've downloaded it now, it's looking for a usb connection...forever
    08-01-14 08:19 PM
  13. Uzi's Avatar
    I've downloaded it now, it's looking for a usb connection...forever
    Did your pc recognised your q10?
    Try plug and unplug

    Posted via CB10
    08-01-14 08:23 PM
  14. anon721037's Avatar
    Did your pc recognised your q10?
    Try plug and unplug

    Posted via CB10
    That his problem usman his pc isn't finding his phone.

    BlackBerry is a better experience.
    08-01-14 08:25 PM
  15. Uzi's Avatar

    Anyway this is Google map apk download and install

    Posted via CB10
    08-01-14 08:26 PM
  16. Vinncent's Avatar
    It's always recognized - with the sound Windows makes and if I open Blackberry Link, it connects...
    08-01-14 08:34 PM
  17. Raj Balaji's Avatar
    hi usman..i want to install in Z3...plz tell the procedure..i already dwlded this file Z3_OS10.3.0.296_699_radio.rar..plz tell the steps..
    08-05-14 07:47 AM
  18. Bramb90's Avatar
    I had the same problem. I went to storage and access, and I changed the option "access storage" to "connect to mac". Maybe try to select " connect to windows".
    01-14-15 11:16 AM

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