07-12-18 01:09 PM
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  1. derangforu's Avatar
    derangforu
    After update my q10 to 10.3 3.3216 I cannot connet to wifi even in wps mode
    Also in about menu below the doftware release said:
    No information available.
    What shoud i do.
    It's emergency.
    07-10-18 03:57 AM
  2. coffee-turtle's Avatar
    coffee-turtle
    Q&A Team
    Originally Posted by derangforu
    After update my q10 to 10.3 3.3216 I cannot connet to wifi even in wps mode
    Also in about menu below the doftware release said:
    No information available.
    What shoud i do.
    It's emergency.
    I would try a soft reset:

    https://forums.crackberry.com/blackb...device-927512/
    07-10-18 11:29 AM
  3. derangforu's Avatar
    derangforu
    no it did not work at all.
    did it several times
    07-10-18 02:46 PM
  4. coffee-turtle's Avatar
    coffee-turtle
    Q&A Team
    Originally Posted by derangforu
    no it did not work at all.
    did it several times
    Would you be willing to try a hard reset then?
    07-12-18 01:09 PM
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