1. Cationically's Avatar
    I got a Q10 last month and everything was fine until I did the 10.2.1.2102 (I think) update. Since then the camera worked only sporadically, and now it refuses to start at all. I also can't get the Flashlight working, for some reason...

    Any help would be appreciated! I have rebooted, done a volume button reset, pulled out the battery, and even done a security wipe, all to no avail.

    It's not exactly a dealbreaker for me but it is a little annoying. Thanks!

    Posted via CB10
    06-05-14 02:41 PM
  2. anischab's Avatar
    Sometimes Android Apps or other Apps like skype that use the camera don't close properly and leave the camera "controled" by them... I installed "Taskmanager" App from BB-World and close the still rinning android Apps with it... I restart the device with the 2-volume up and down buttons to reboot the hardware.
    It happened only once to me. But I'd always solve it this way!

    BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS 10.2.1.2941
    06-05-14 02:49 PM
  3. kruzli's Avatar
    If it's not software taking over the camera, it may be a hardware issue. I suggest bringing your device in for repair if the issue remains even after a wipe or OS reinstall. Happened to my Z10 once.

    Posted via CB10
    06-06-14 04:12 AM

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