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I got a Q10 last month and everything was fine until I did the 10.2.1.2102 (I think) update. Since then the camera worked only sporadically, and now it refuses to start at all. I also can't get the Flashlight working, for some reason...
Any help would be appreciated! I have rebooted, done a volume button reset, pulled out the battery, and even done a security wipe, all to no avail.
It's not exactly a dealbreaker for me but it is a little annoying. Thanks!
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Sometimes Android Apps or other Apps like skype that use the camera don't close properly and leave the camera "controled" by them... I installed "Taskmanager" App from BB-World and close the still rinning android Apps with it... I restart the device with the 2-volume up and down buttons to reboot the hardware.
It happened only once to me. But I'd always solve it this way!
BlackBerry*Q10, T-Mobile Germany - SQN100-3, Running OS 10.2.1.2941
If it's not software taking over the camera, it may be a hardware issue. I suggest bringing your device in for repair if the issue remains even after a wipe or OS reinstall. Happened to my Z10 once.
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