1. billymambo's Avatar
    Hello, my Q10 had a crash (case was a bit broken, but phone seems to be operating just fine) and it rebooted itself. My problem is that i cannot get the keyboard backlit working and i cannot type anything in the dark. Can anyone advise me regarding the issue? I've tried the reboots etc but nothing seems to be working.

    Thank you in advance,
    -Billy
    08-27-14 06:56 PM
  2. pkcable's Avatar
    You can check for hardware failure with this program from BlackBerry...

    BlackBerry Virtual Expert - BlackBerry World
    08-27-14 07:14 PM

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