1. WorldwideRemix's Avatar
    While I was browsing the web on my Q10 today morning, the screen suddenly turned blue and restarted.
    It did this 3-4 times before I did a battery pull to see if that would help, but to no avail!

    I've tried using Blackberry Link to restore the OS, but same thing happens. The battery doesn't seem to be out of place, but in the past 2 weeks it has rebooted when I put it on a flat surface. Do you think my phone is dead?
    12-20-14 07:04 AM
  2. pecinta_kopi's Avatar
    try to put a rubber or something at the battery bottom side to make sure battery not loose...
    if the phone not restart anymore..try to make a call..
    if your phone can make a call properly...i believe your screen broken...
    if not something wrong with the phone board

    Posted via CB10
    WorldwideRemix likes this.
    12-20-14 07:35 AM
  3. WorldwideRemix's Avatar
    I was on and I wiped the phone, it didn't get pass the setup screen and turned blue.

    Then I used a 10.2.1 autoloader, it didn't get pass 21% on the loading screen before it turned blue.

    EDIT: When i removed the sim card, the phone started to work again without any problems. hmm
    Last edited by WorldwideRemix; 12-20-14 at 10:36 AM.
    12-20-14 09:18 AM

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