1. texn884's Avatar
    Hi all,

    I am trying to use my BB Protect to use the one time Restore on my Q10.

    All it does is give me the spinning circle and I want to get it to transfer my contacts from my 9930.

    Any help on this or should I do something else to transfer my contacts from my 9930?
    01-22-14 11:10 AM
  2. chevpower394's Avatar
    I haven't used my one time restore so I can't speak on that, I just used device transfer on bblink but the wife didn't have a BlackBerry before her Z10 so we used BT

    Posted Via CB10 - Q10SQN100-1/10.2.0.1803
    01-22-14 11:16 AM
  3. Audux's Avatar
    I believe, BlackBerry Protect backup files for OS7 couldn't be restored to an OS10 device, you should use the Link feature to transfer from OS7 to OS10
    01-24-14 07:54 AM
  4. chevpower394's Avatar
    I believe, BlackBerry Protect backup files for OS7 couldn't be restored to an OS10 device, you should use the Link feature to transfer from OS7 to OS10
    You get one free restore from protect

    Posted Via CB10 - Q10SQN100-1/10.2.0.1803
    01-24-14 08:24 AM

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