1. Mustafaskyrim's Avatar
    Well first of all sorry for my bad english
    Second thing I have a problem that when I connect to data I don't have that blackberry logo besides the 3g or E(EDGE) but when I connect to wi-fi the blackberry logo returns
    The problem that I can't send bbm messages on data only on wifi and bbm won't work only if the blackberry logo was there.
    So is there a solution for this?

    Posted via q10's mighty keyboard
    04-03-14 04:05 AM
  2. yessuz's Avatar
    Well first of all sorry for my bad english
    Second thing I have a problem that when I connect to data I don't have that blackberry logo besides the 3g or E(EDGE) but when I connect to wi-fi the blackberry logo returns
    The problem that I can't send bbm messages on data only on wifi and bbm won't work only if the blackberry logo was there.
    So is there a solution for this?

    Posted via q10's mighty keyboard
    do you have your data turned on?
    04-03-14 04:27 AM
  3. yessuz's Avatar
    Like this:


    Blackberry logo in the top.need help-img_20140403_102734.png


    Otherwise it could be your operator issue (or wrong APN)

    Posted via CB10
    04-03-14 04:29 AM
  4. Mustafaskyrim's Avatar
    Like this:


    Click image for larger version. 

Name:	IMG_20140403_102734.png 
Views:	279 
Size:	71.1 KB 
ID:	260419


    Otherwise it could be your operator issue (or wrong APN)

    Posted via CB10
    Yeah sure it's turned on
    Well it was working two months ago but now it's not
    And can you explain what's wrong apn? The data is working fine on all other apps except for bbm

    Posted via q10's mighty keyboard
    04-03-14 04:48 AM
  5. yessuz's Avatar
    So do you have a data connection (BlackBerry logo near connection bars) on mobile or not?

    Posted via CB10
    04-03-14 05:04 AM
  6. sergey_IL's Avatar
    I have the same problem and its the reason why I'm not using bbm. Would like to hear if there is a solution.
    04-03-14 05:17 AM
  7. nck20's Avatar
    Go to Settings --> About --> Network --> 3 dots --> Register BlackBerry

    Check if this will fix the problem.
    Q10Bold likes this.
    04-03-14 06:21 AM

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