1. curves2000's Avatar
    Hi everyone,

    I needed to send away my Q10 for some warranty work and I just installed Blackberry Link for the first time to back up my stuff. I think I did it correct as I can see my pictures, videos etc. What I don't appear to see is my Blackberry Remember App and the entries I have there including voice notes, etc. Any idea where I would find this info?

    Also another question I have would be regarding apps. The carrier rep mentioned that Blackberry will wipe the device clean and then I will need to reinstall everything once I get it back. Does the system back up replace all my apps, folders, icons etc?

    Sorry about such a newbie question.

    Thanks for the help
    09-22-14 08:26 PM
  2. bowlerboy450's Avatar
    I had the exact same issue as you. When I got My phone back everything restored perfectly. I was worried but the restore went very well.

    Powered by BB10
    09-22-14 08:34 PM

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