Blackberry ID set up issues after factory reset
Hi All,
I unfortunately experience the all-to-common blackberry 'coma' after installing the latest update - the one where the phone gets stuck on 99% or 100% during start up!
After 3 days of waiting and hoping, I decided I had no choice to do a factory reset. I was luckily able to back up the phone to my computer via the blackberry link, so I did this, then did the reset.
The phone now reboots without issue, but now, when I go to restore the phone, I am prompted to log in to by blackberry ID on the device. I go to the setup screen, select 'blackberry ID' and select 'sign in'....but nothing happens - it just goes back to the set up screen
I've rebooted the phone, to no avail - same problem. I can't sign into my blackberry ID via Blackberry World either
Can anyone help - I'm at my wits end!!!:mad: