BBM setup not working, can't access BBM.
Something weird happened today ! BBM closed and whenever I open BBM , I cant access to it . it is written BBM SETUP
1- Opening BBM
2-Associating BBM with your Blackberry Account
3-you are singed in with the following Blackbeery Id : (my email)
then 3 options
a) Restore Device Switch
b) Restore Using Email
c)Continue
I chose restore by email then i select my email
then it is written : RESTORING YOUR BBM INFO.
then suddenly
EMAIL NOT VALID !!!
there is no BBM account associated with this email address.select another email and try again and when i try again it says TEMPORARY SERVER ERROR
is the problem from my phone or blackberry server???
knowing that I use this email directly since I bought this mobile phone .. and my email is correct and im sure
and the broadcasts and notifications are received but I can't access to it
please help me .. Im afraid to wipe it and lose all of my contacts ,, and i cant access bbm to back up
thanks a lot
BBM closed and whenever I open BBM , I cant access to it . it is written BBM SETUP
Its happen to me on march 4, 2014 at 5 pm, and i dont know what to do.
BBM closed and whenever I open BBM , I cant access to it . it is written BBM SETUP
1- Opening BBM
2-Associating BBM with your Blackberry Account
3-you are singed in with the following Blackbeery Id : (my email)
then 3 options
a) Restore Device Switch
b) Restore Using Email
c)Continue
I chose restore by email then i select my email
then it is written : RESTORING YOUR BBM INFO.
then suddenly
EMAIL NOT VALID, there is no BBM account associated with this email address.select another email and try again and when i try again it says TEMPORARY SERVER ERROR
is the problem from my phone or blackberry server?
knowing that I use this email directly since I bought this mobile phone .. and my email is correct and im sure
and the broadcasts and notifications are received but I can't access to it
please help me .. Im afraid to wipe it and lose all of my contacts ,, and i cant access bbm to back up.
I've updated the software update menu. Also on bbw. I also had to restart, remove the battery, remove the sim card. Still no luck. Please how do I fix it.....:crying: