1. samon110's Avatar
    Hello all.

    I just got a Q10 phone and traded in my torch.. Kicking myself now because I have lost ALL my contracts..

    I backed my torch up and the files there.. Is there any way of putting that on my Q10?
    Or its a trip back to Phones4u with my laptop to do it there.

    Thanks
    Sam
    08-24-13 11:33 AM
  2. Ecm's Avatar
    Did you by chance have BlackBerry Protect running on your 9800 and are you using the same BlackBerry ID? If so, you can do a one-time restore from the 9800 Protect backup to your Q10. That would be the safest way. (On your Q10: Settings > BlackBerry Protect > Restore button at the bottom.)

    I have never tried restoring a BBOS backup to a BB 10 device, so I'm not sure how well it would work.
    08-25-13 01:17 PM
  3. Humga Chan's Avatar
    For what it's worth, I was able to restore from my 9900 when I switched to my z10.

    I believe I used BlackBerry link for that.



    Posted via CB10
    08-25-13 02:38 PM

Similar Threads

  1. Is the BlackBerry company really going to sell it self?
    By omarmss in forum General BlackBerry News, Discussion & Rumors
    Replies: 119
    Last Post: 10-20-13, 03:15 PM
  2. Any advantage to battery bundle?
    By mhw100 in forum BlackBerry Q10
    Replies: 14
    Last Post: 08-25-13, 12:15 PM
  3. I can't switch a song from my computer to my Q10
    By adriscb in forum BlackBerry Q10
    Replies: 1
    Last Post: 08-25-13, 02:01 AM
  4. How to maintain battery performance?
    By mhw100 in forum BlackBerry Q10
    Replies: 4
    Last Post: 08-24-13, 03:56 PM
  5. How to transfer Memopad data from BB8530 to Q10?
    By TedBell737 in forum BlackBerry Q10
    Replies: 4
    Last Post: 08-24-13, 02:01 PM
LINK TO POST COPIED TO CLIPBOARD