01-12-15 01:20 PM
42 12
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  1. Lag_Fisher's Avatar
    No, it's not that bad.

    Backup, power off your phone, connect to pc and reload firmware. After this finish initial setup and restore from backup. Do NOT restore accounts and settings!!

    After that add your accounts again and after initial sync your battery life should be normal again.

    This will cost you a few hours all in all. That's the ****ty bit.

    Posted via CB10
    I'm sorry but what's in it when you said 'do not restore accounts and settings'? Aren't these included when doing a back-up?

    Posted via BB Q10
    01-05-15 06:41 AM
  2. Joshu42's Avatar
    Here's my battery's graph. Got 100% charged 90 mins ago. I'm on excellent H+ reception. And have a frustrating 6 hrs batt life left.
    The screenshots you posted are not useful. You have to choose "Last 24 hours" in the top-right corner. And take screenshots of what's under the graph too.
    01-05-15 06:58 AM
  3. Jeroen Vos's Avatar
    I'm sorry but what's in it when you said 'do not restore accounts and settings'? Aren't these included when doing a back-up?

    Posted via BB Q10
    Yes, but you can do a selective restore. Exclude these from restore and add them manually. The settings restoring process is prone to give errors. Untick the last option in restore menu as shown below.



    Posted via CB10
    Attachment 325517
    Last edited by Jeroen Vos; 01-05-15 at 07:31 AM.
    Lag_Fisher likes this.
    01-05-15 07:20 AM
  4. Lag_Fisher's Avatar
    The screenshots you posted are not useful. You have to choose "Last 24 hours" in the top-right corner. And take screenshots of what's under the graph too.
    If it isn't useful FOR YOU then no need to post about it. I know that period is short but my intention there is to show how long/short my battery life is.

    Posted via BB Q10
    01-05-15 07:56 AM
  5. Lag_Fisher's Avatar
    Yes, but you can do a selective restore. Exclude these from restore and add them manually. The settings restoring process is prone to give errors. Untick the last option in restore menu as shown below.



    Posted via CB10
    Attachment 325517
    Thanks! You more 'useful' than that arrogant guy up there who treats all battery-related posts as inquiries directed to him.

    I assume these are accessible via BB Link, right?

    Posted via BB Q10
    Nenad Radunovic likes this.
    01-05-15 07:59 AM
  6. Lag_Fisher's Avatar
    As promised, here's my wonderful experience of a 6.5 hrs of battery life.

    Battery life is very low-img_20150105_222115.png

    Battery life is very low-img_20150105_222214.png

    Posted via BB Q10
    01-05-15 08:26 AM
  7. Jeroen Vos's Avatar
    Thanks! You more 'useful' than that arrogant guy up there who treats all battery-related posts as inquiries directed to him.

    I assume these are accessible via BB Link, right?

    Posted via BB Q10
    Yep

    Posted via CB10
    01-05-15 10:51 AM
  8. Joshu42's Avatar
    Thanks! You more 'useful' than that arrogant guy up there who treats all battery-related posts as inquiries directed to him.
    Mouhahaha ! Thank you
    Reload the OS is a temporary solution (and only if an app is the culprit), as the issue lays either in the way you use your phone, either in an app or hardware failure. By the way, you will be always welcome to post about this issue in a near future
    decoy7 likes this.
    01-05-15 01:22 PM
  9. Lag_Fisher's Avatar
    Mouhahaha ! Thank you
    Reload the OS is a temporary solution (and only if an app is the culprit), as the issue lays either in the way you use your phone, either in an app or hardware failure. By the way, you will be always welcome to post about this issue in a near future
    You may want to live a more human life away from your phone and stop trolling around as a behind-the-keyboard expert, asking for graphs and what-nots even though a person is just sharing an experience and not looking forward to your unwarranted, unwanted, self-glorifying posts. This is an online community of devoted and fanatic BB users and not a stress-harbouring customer service centre.

    Posted via BB Q10
    01-05-15 08:46 PM
  10. Selynk's Avatar
    Battery life is very low-img_20150111_181601.png
    Battery life is very low-img_20150111_181619.png
    Battery life is very low-img_20150111_181626.png

    ... and a update of the other graph (if needed)

    Battery life is very low-img_20150111_181633.png
    Battery life is very low-img_20150111_181640.png
    Battery life is very low-img_20150111_181647.png

    Posted via CB10
    01-11-15 11:20 AM
  11. Joshu42's Avatar
    Ok, you had a high PIM services last time, but all seems alright now. You System is quite high though. Did you enable encryption in the last week ?

    Anyway, I advise you to reset the estimated battery left first. It's easy enough. Power off your Q10, pull out the battery and let the cover open. Connect your phone to the wall (not your computer) and switch it on (without the battery). Wait a little, and then disconnect your phone, put the battery and the cover back. Switch on your phone. Done.

    By the way, when the battery is out, take the time to watch it and check for bumps. How old is it ?
    01-11-15 11:38 AM
  12. Selynk's Avatar
    I just did that. I don't know exactly how old the phone is, I bought it about 3 months ago and it wasn't exactly new then. How do I check?

    Posted via CB10
    01-11-15 02:32 PM
  13. Joshu42's Avatar
    I just did that. I don't know exactly how old the phone is, I bought it about 3 months ago and it wasn't exactly new then. How do I check?
    Well, you can't really know how old it is... Except if you have the bill The OS keep uptime stats, but I guess the phone was Security wiped.

    If, let's say, 2 days after the estimated time left reset, your issue is still there, you can buy a new battery. You can have an official battery with the bundle charger for $15 on Amazon.
    01-11-15 04:33 PM
  14. Grafic111's Avatar
    At work my Q10 is continuously connected to the battery charger even when the device is completely charged. Can this affect the battery in anyway?

    Q10 | SQN100-3 | CIRCA 2013
    01-12-15 03:18 AM
  15. Joshu42's Avatar
    At work my Q10 is continuously connected to the battery charger even when the device is completely charged. Can this affect the battery in anyway?
    If the phone is power off, no problem.

    But if you use it, while charging, it's bad. You give the phone "false" metrics data on usage and the battery will loose quickly its estimated life left. The worse is that your battery can heat, and heat is the enemy for a lithium ion battery.
    It's ok to do so for short period of time (in the car or while you enable the hot-spot feature for example), but not in the long run.

    And if you disconnect it to use it and reconnect it after, it's worse. Your battery as a limited number of cycle before loosing definitely its maximum charge. You must train your battery by doing full charge to 100%. After the 30 first cycles, it's recommended to drain your battery before charging to full again.

    The Q10 battery can last the day on medium usage (mine can last 18h), and much more if I don't play games (more than 2 days) :
    Battery life is very low-img_20150107_034045_edit.png

    Why the need to keep it connected ?
    Last edited by Joshu42; 01-12-15 at 07:56 AM.
    docberrry likes this.
    01-12-15 07:15 AM
  16. Grafic111's Avatar
    If the phone is power off, no problem.

    But if you use it, while charging, it's bad. You give the phone "false" metrics data on usage and the battery will loose quickly its estimated life left. The worse is that your battery can heat, and heat is the enemy for a lithium ion battery.
    It's ok to do so for short period of time (in the car or while you enable the hot-spot feature for example), but not in the long run.

    And if you disconnect it to use it and reconnect it after, it's worse. Your battery as a limited number of cycle before loosing definitely its maximum charge. You must train your battery by doing full charge to 100%. After the 30 first cycles, it's recommended to drain your battery before charging to full again.

    The Q10 battery can last the day on medium usage (mine can last 18h), and much more if I don't play games (more than 2 days) :
    Click image for larger version. 

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    Why the need to keep it connected ?
    I did think it would not be good for the battery. Its just that at work one tends to ignore it with multitasking and all. Either ways will try to change it. Thanks!

    Q10 | SQN100-3 | CIRCA 2013
    01-12-15 11:08 AM
  17. FK07's Avatar
    Had my q10 for about a week.. fantastic device.. much more refined than z10 which I had for a year..

    Batt life is much better as well! 12hrs used 40%. Can't ask for more.. that's with emails, texts, sat nav.
    Battery life is very low-img_20150112_191800.png

    Posted via CB10
    01-12-15 01:20 PM
42 12

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